Joep C. de Jong

Joep C. de Jong is Founder of JLS International BV (JLS) and based in the Netherlands. He is driven by the search for the soul in leadership, organizational and personal development. Since 1998, when he accepted a directors position at BT Syntegra he has been using Appreciative Inquiry to facilitate the change of the division and bring out the best in people. Using AI in the day-to-day business as a manager/leader he is particularly interested in the sustainability of AI in organisations and in the use of AI in everyday processes (coaching, appraisals, etc.).

He was one of the founding members of AI Consulting, an international organization that lifted the use of AI in the world.

Joep is father of three children, grandfather of a granddaughter and a grandson, and lives with his partner Hanne on a houseboat. Born in 1953 and holds a BSc degree in Horticulture and has started a PhD project around leadership with John Rijsman at the University of Tilburg. He worked for the Dutch Ministry of Agriculture and was involved with the International Agricultural Centre (IAC) in Wageningen. He later became Sales & Marketing Manager for the Education division at Apple Computer in the Netherlands. From 1991 to 1998 he was Managing Director of JLS International, providing training and consultancy to large organisations in various industries. From 1998 until 2009 he worked for BT, first with Syntegra, later as Director Learning Solutions for BT GS. It was here that he started to use AI as one of the core approaches to organizational development. In 2013 he returned to JLS after 3,5 years at Van Harte & Lingsma as their CEO. There he successfully turned the company around from a loss making situation to a profitable organization, also achieving a 3rd place in the Great Place to Work competition in the Netherlands.

Member of the Council of Practice as set up by the David L. Cooperrider Center for Appreciative Inquiry, situated in the Stiller School of Business at Champlain College with the objective to contribute to the education of leaders to be the best in the world at seeing the best for the world in order to discover and design positive institutions, organisations and communities that elevate, magnify and bring our highest human strengths to the practice of positive organisational development and change.

Lucien Bollaert

Lucien Bollaert is an independent international QA expert, keynote speaker at many conferences on QA, author of peer-reviewed articles and visiting professor in New York. He is member of the boards of AEQES and EQ-Arts and member of the Policy and Standards Committee of QQI. Lucien Bollaert was between 2009 and 2015 member of the executive board of the Accreditation Organisation of the Netherlands and Flanders (NVAO). In June 2012 he was elected as member of the management group of the European Consortium for Accreditation (ECA). Before this he was acting general director and director of education and research at the University College of West Flanders (Belgium) and chair of the experts’ committee on quality assurance of the Ghent University Association. He was member of the E4 group which developed the European Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) and the European Quality Assurance Register for Higher Education (EQAR); he has been vice-chair of the EQAR Register Committee since its foundation in 2008. Lucien Bollaert has been a member of the organising committee of the European Quality Assurance Forum (EQAF). He was also member of the first experts’ working group on the European Qualifications Framework (EQF). For many years he was the Flemish Bologna expert on quality culture, quality assurance and learning outcomes.