The value of prognostics in quality assurance: Using student and graduate monitoring data for strategy development

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Author(s)Karl Ledermüller, Oliver Vettori
From a conceptual point of view, quality assurance tends to be oriented towards the presence or the past rather than the future (ex post approach). This paper strongly advocates the need to make use of quality assurance instruments and processes as a means of forecasting future developments and thus to contribute to strategic and proactive decision-making. Presenting the case of a complex Student and Graduate Panel Monitoring – a framework of integrated surveys for students and graduates at different stages in the student life-cycle that is also combined with other data sources – the authors show how quality assurance instruments can be used for predictive purposes, provided that they are constructed in a specific way.
CategoriesQuality of HE » 2015 10th EQAF