Obstacles to quality in higher education institutions: The views of academics

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Author(s)Sónia Cardoso, Maria J. Rosa, Diana Dias
Academics are at the heart of higher education, being key actors for assuring and promoting their institutions and systems’ quality. This paper explores academics’ views on quality in higher education, by analysing the answers of Portuguese academics to an open question on the factors hindering quality within their higher education institutions.
Overall the content analysis performed reveals that Portuguese academics tend to identify obstacles related to higher education institutions’ external context, the institutional dynamic, the core aspects of the institutional mission and the institutional actors. These findings are especially relevant for those working either in higher education institutions or governmental agencies. They may contribute to the design of quality assurance systems more likely to be supported by academics and therefore more likely to be successful, effectively contributing to quality improvement.
CategoriesQuality of HE » 2013 8th EQAF