|Name||Ia.9 - Diko_Alnoukari_Alzoabi.pdf|
|Author(s)||Faek Diko, Zaidoun Alzoabi, Mouhib Alnoukari|
In this paper we introduce a comprehensive educational quality assurance system for a university. The system takes into consideration the three main pillars of the educational process: content, delivery, and assessment. We will demonstrate a comprehensive system that enables quality control and quality assurance using data mining combining data from Quality Assurance Automated System QAAS, the
Academic System, HR System, and Financial System focusing on various performance indicators in the aforementioned three pillars. We will explain the system through a real-life case, where this system produced valuable information in a way that helped Arab International University (AIU)-Syria to make use of the vast data produced by its main four systems to uncover hidden trends, knowledge, and quality deficiencies making it easier to the decision maker to plan, assure and control quality.
|Categories||Quality of HE » 2008 3rd EQAF|