Valuing the Student Voice – Evidence from the UK

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Author(s)Ruth Williams
The role of students in institutional quality assurance and enhancement processes has a long tradition in UK higher education and elsewhere. In the UK students are invited to respond to institutional mechanisms for collecting their views about the learning experience, and to represent their peers on institutional education and quality governance committees. However, the increasing marketisation of higher education and continuing drives to greater public accountability have prompted renewed institutional efforts to ensure that student voices are listened to and acted upon. This paper draws on the findings of a study that is exploring institutions’ deliberate attempts to involve students in their internal quality assurance and enhancement processes, both formal and informal. While the study focuses on one particular country – England, the findings from this research are likely to be of interest to other countries in Europe and beyond that are grappling with similar issues.
CategoriesQuality of HE » 2008 3rd EQAF