The aim of this paper is to describe a possible approach to the institutional task of developing an internal quality assurance system.
Complex quality management can contribute to the development and maintenance of the organizational strategies at universities. Organizational strategies refer to the administrative systems, institutional policies and systems that make the integration of international, intercultural, and global dimensions of the primary functions of a university (teaching, research, and community
services) possible.
The proposed solution is based on a set of innovation. The innovative technologies cover identity management and the related applications: e-learning, blended learning, mobile learning, adaptive testing, advanced learning environment. Furthermore innovation goes beyond the traditional learning/teaching relations: technological challenges of a less bureaucratic administration, closed information flow (workflow), management information systems, executive information systems, strategy monitoring are also addressed.