External or internal quality assurance?

NameBS IIIb1_Hodgson.pdf
Size1.2 MB
Author(s)Kath Hodgson
Monitoring the quality of a higher education institution’s learning and teaching fulfils many purposes, but to be really valuable the essence of any scheme has to be the improvement of the quality of the experience for the students. This paper explores how an institution used the experience of external subject-level monitoring as the basis for the development of an internal review scheme which assures the institution that quality is being managed effectively by its schools whilst crucially also providing the basis for improvement. It suggests that you do not automatically improve quality in an institution by continually measuring it.
CategoriesQuality of HE » 2011 6th EQAF