Regaining Trust: is it possible?

NameBS IIIa4_Amaral.pdf
Size2.1 MB
Author(s)Alberto Amaral, Orlanda Tavares, Sónia Cardoso
In recent years there has been a loss of trust in institutions and more intrusive systems of accountability were developed. This was the consequence both of massification of higher education systems and the implementation of New Public Management policies. In this paper recent trends are analysed, both in Europe and in the United States. These trends are very diverse and include in one extreme the EU policies aimed at creating rankings and in the other extreme the quality enhancement movement that can be seen as an attempt at reestablishing trust in institutions. The paper concludes with some comments on the possibility of reinstating trust.
CategoriesQuality of HE » 2011 6th EQAF