EURASHE organised a seminar on quality assurance (QA) titled ‘Managing your institution’s quality with the latest practices and policies‘ in Brussels (Belgium) on 6-7 February 2017. It is jointly organised by EURASHE and the Académie de Recherche et d’Enseignement Supérieur (ARES) and hosted by the Haute Ecole Léonard de Vinci at the Institut libre Marie Haps.
(Photograph: CC by-sa by Hernán Piñera)



More information on Brussels is available on visit.brussels
12.15 – Registrations and coffee
12.45 – Opening and keynote
Welcome, Juan Carlos Hernandez Buades, Chair of EURASHE’s working group on quality of higher education, and Damien Huvelle, Directeur-Président Haute Ecole Léonard de Vinci, Belgium
Quality assurance in higher education: a matter of structure and culture, Lucien Bollaert, independent expert
13.30 – In parallel:
Breakout session 1.A ‘practice’: Leadership in quality, Everard van Kemenade, independent expert/formerly from Fontys UAS, Netherlands
Breakout session 1.B ‘practice’ (delivered in French): Comment créer une (r)évolution collective dans une Haute Ecole avec un outil pour et par tous ses membres ? [How to create a collective (r)evolution in a Belgian Haute Ecole/UAS with a tool created by and for all its members?], Agnès Depaille, Anne Majot, Benjamin Colinet, members of the quality cell of HELHa, Belgium
Breakout session 1.C ‘policy/research’: QA policy from vision to Key Performance Indicators (KPI), Lucien Bollaert, independent expert
14.45 – Coffee break
15.15 – In parallel:
Breakout session 2.A ‘practice’: Approach to quality in eLearning, Tara Ryan, Registar at Hibernia College, Ireland, and Dara Cassidy, Director of Online Learning at Hibernia College, Ireland
Breakout session 2.B ‘practice’ (delivered in French): L’évaluation qualité dans les instituts universitaires de technologie (IUT) un processus unique dans le système universitaire français [Quality assessment in the university institutes of technology: an original process in the French university system], Armelle Motte, IUT Le Havre, Le Havre University, France
Breakout session 2.C ‘policy/research’: System-wide changes to quality assurance: changes in Germany and Sweden, Barbara Michalk, Head of Section, HRK, and Viveka Persson, Head of Unit, Swedish Higher Education Authority (UKÄ)
16.30 – In parallel:
Breakout session 3.A ‘practice’: NVAO’s appreciative approach, Ann Verreth, Vice-president of NVAO’s Executive Board, and Dagmar Provijn, policy advisor at NVAO
Breakout session 3.B ‘practice’ (delivered in French): Évaluation de la qualité des lieux de stage : comment créer un outil au service de la satisfaction de tous les clients ? [Evaluating the quality of work placements’ location: how to create a tool to raise the satisfaction of all users?], Fabienne Vanderoost, quality coordinator, PARNASSE-ISEI, Haute Ecole Léonard de Vinci, Belgium
Breakout session 3.C ‘policy/research’: How to make the connection between QA and the quality of teaching, Philipp Pohlenz, professor at Magdeburg Otto-von-Guericke-Universität
17.45 – End of day 1
19.15 – Seminar dinner – Brasserie Leopold, rue du Luxembourg 35, 1050 Brussels, Belgium
8.30 – Registrations and coffee
9.00 – In parallel:
Breakout session 4.A ‘practice’: Impact analysis of external quality assurance processes of higher education institutions: the experience of the IMPALA project, Jouni Jurvelin, senior lecturer and study coordinator, JAMK, Finland, and Theodor Leiber, scientific advisor/HE researcher, Evaluation Agency Baden-Württemberg, Germany, and Heikki Malinen, Vice Rector, JAMK, Finland.
Breakout session 4.B ‘practice’ (delivered in French): Retour d’expérience facilitant l’émergence d’une démarche qualité, au sein d’une structure universitaire de prestation, valorisation et transfert de technologie [Feedback facilitating the emergence of a quality process in a university structure for services, valorisation and transfer of technology], Hugues Perrin, Deputy director, UBP-START, Blaise Pascal University, Clermont-Ferrand, France
Breakout session 4.C ‘policy/research’: Cross-border quality assurance, Achim Hopbach, Managing director, AQ Austria
10.15 – Coffee break
10.45 – Summary of the breakout sessions
Kevin Guillaume, Director International Relations, ARES, Belgium
11.00 – Oxford-style debate: Institutional evaluations are the future of quality assurance
in favour: Freddy Coignoul, Honorary Vice-rector, University of Liège, Belgium
opposed: Adam Gajek, member of the European Students’ Union’s Executive Committee, Belgium
moderator: Maria Kelo, Director of the European Association for Quality Assurance in Higher Education (ENQA), Belgium
12.30 – End of day 2 and lunch
In many countries institutions are gaining more autonomy in every aspect of their activities. A growing autonomy calls for more accountability, not only towards students but also towards society. The need for support in implementing quality assurance is therefore as present as ever.
Quality assurance may have advanced in recent years, with the adoption of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), or ESG 2015, the development of sectorial initiatives or the rise of rankings, labels and the topic of excellence, but institutions are still facing the challenge of quality assurance in a changing context and evolving society.
EURASHE has focused in the past on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process, including in the area of quality assurance and quality management.
For the first time in 3 years, EURASHE is now announcing the organisation of a seminar dedicated to the topic, organised jointly with the Belgian ARES. Join us in Brussels (Belgium) on 6-7 February to learn more on ‘Managing your institution’s quality with the latest practices and policies’.
This 2-half-days seminar is intended to inspire institutional management, as well as staff members, and all stakeholders who are managing, coordinating and involved in quality in higher education institutions. We aim to bring together a ‘community of practice’ of quality managers and quality officers, as well as vice-rectors/vice-presidents for quality.
Each participant will be offered one copy of Lucien Bollaert’s Manual for Internal Quality Assurance in Higher Education, which is meant to be an inspirational guidebook. In addition to this publication, participants will be able to join some of the 12 proposed breakout sessions on the latest practices and policies. To involve even more our hosts, 4 sessions presenting practical experiences will be offered in French. The seminar will be concluded by an ‘Oxford’ style debate proposing two very distinct views as to the future of quality assurance in Europe.
The practical breakout sessions aim at presenting participants with one example/practical experience from the grassroots.
These examples will be enriched by intensive and developed exchanges between speakers and all participants. The involvement of various experts and representatives from European higher education will stimulate further the self-reflection of participants in managing their institution’s quality with the latest practices and policies.

























Traveling to Brussels
- Brussels is ideally situated in the middle of all train and flight connections in Europe.
- It can be reached connecting through Paris, London, Amsterdam, Cologne and all major airport hubs (e.g. Vienna).
- Various travel combination possibilities can be found on the rome2rio website here.
- Information on visa requirements and entry controls can be found on the Belgian Ministry of Foreign Affairs website here.
Seminar location
The seminar will be hosted by the Haute Ecole Léonard de Vinci at the Institut libre Marie Haps, at rue d’Arlon 14, 1050 Brussels, Belgium. It is shown in yellow on the map underneath. The registration will start at 12.15 pm on Monday 6 February. You will collect your seminar material there. Coffee will also be available for the duration of the registration.
Seminar dinner
The seminar dinner will take place at Brasserie Leopold, rue du Luxembourg 35, 1050 Brussels, Belgium. It is shown in violet on the map underneath. The cost of the dinner is included in the registration fee, but prior registration is required.
Accommodation
Following is a selection of hotels near the seminar venue. They are shown in red on the map underneath.
- Adagio Access Brussels Europe 2*, rue de l’Industrie 12, 1000 Brussels, Belgium – website – 7 minutes by foot from the seminar location – starting at EUR 81/night
- Hotel Chambord 3*, rue de Namur 82, 1000 Brussels, Belgium – website – 11 minutes by foot from the seminar location – starting at EUR 89/night
- Hotel Le Berger 3*, rue du Berger 24, 1050 Brussels, Belgium – website – 12 minutes by foot from the seminar location – starting at EUR 70/night
- Thon Hotel EU 4*, rue de la Loi 75, 1040 Brussels, Belgium – website – 9 minutes by foot from the seminar location – starting at EUR 136/night
- Radisson RED Hotel Brussels 4*, rue d’Idalie 35, 1050 Brussels, Belgium – website – 2 minutes by foot from the seminar location – starting at EUR 135/night
- Leopold Hotel Brussels EU 4*, Rue du Luxembourg 35, 1050 Brussels, Belgium – website – 3 minutes by foot from the seminar location – starting at EUR 157/night
Map
View Seminar on QA – Brussels 2017 in Google Maps here.
Transportation
Please note that the seminar attendants will make their own arrangements for transportation from their place of arrival to their hotel and vice-versa, as well as to the seminar location. The seminar venue (Institut Libre Marie Haps) is located within walking distance of the metro station Trone and the train station Bruxelles-Luxembourg (in blue on the map).
Organisers




Registration fee
The registration fee includes attendance at the seminar, all materials (documentation and welcome package), coffee breaks, the dinner on Monday 6 February and the lunch on 7 February for participants, as well as one copy of the Manual for IQA. The fee does not cover travel and accommodation expenses.
The registration fees are set as follows:
- Regular participants (non-members of EURASHE or of the ARES): EUR 220
- Members of EURASHE or of the ARES: EUR 140
- Participants from Belgium: EUR 140
- Dinner for a companion (spouse/partner only) on 6 February: EUR 40
Additionally, participants can order additional copies of the Manual for IQA handed over at registrations, whose fees are set as follows:
- Regular participants (non-members of EURASHE or of the ARES): EUR 39
- Members of EURASHE or of the ARES: EUR 19
There is a possibility to pay your fee in cash on the spot. Should you wish to do so, an administrative fee of EUR 20 may be charged in addition to your registration fee.
Cancellation
Cancellations must be sent in writing to eurashe@eurashe.eu.
Cancellations received prior to 2 January 2017 will be reimbursed fully, minus a EUR 20 handling fee. Cancellations received between 2 and 23 January 2017 will be reimbursed in the amount of 50% of the participation fee, minus a EUR 20 handling fee. Participants who cancel after 23 January 2017 or do not attend the seminar will be liable to pay the entire registration fee.
Substitutes may be accepted at any time, provided that the secretariat is informed of the change.
Confirmation
The registration will be confirmed by an email. However, please note that your registration will be completed and considered final only when your payment has been received.
Should you have any questions, please do not hesitate to contact the secretariat at eurashe@eurashe.eu.
- 2017 Seminar on QA: Evaluation summary (0.3 MB)
- Comment créer une (r)évolution collective dans une Haute École avec un outil par et pour tous ses membres ? - FR (0.7 MB)
- Creating Competence Witha Finnish Touch (1.0 MB)
- Cross-border quality assurance (0.3 MB)
- EUR-ACE Accreditation and the IMPALA Study in JAMK School of Engineering (0.6 MB)
- Évaluation de la qualité des lieux de stage : Comment créer un outil au service de la satisfaction de tous les clients ? - FR (0.5 MB)
- How to make the connection between QA and the quality of teaching? (0.6 MB)
- Impact Analysis of Quality Assurance in Higher Education: The Experience of the IMPALA Project (1) (0.6 MB)
- Impact Analysis of Quality Assurance in Higher Education: The Experience of the IMPALA Project (2) (0.9 MB)
- Impact Analysis of Quality Assurance in Higher Education: working groups (0.1 MB)
- Leadership in Quality (0.9 MB)
- L’évaluation dans les instituts universitaires de technologie (IUT) un processus unique dans le système universitaire français - FR (0.3 MB)
- NVAO’s Quality Assurance System (Flanders) (0.9 MB)
- QA in HE a matter of structure & culture new insights & future challenges (8.6 MB)
- QA POLICY from VISION to KPIs (6.2 MB)
- Quality Assurance of Online Learning (1.9 MB)
- Retour d’expérience facilitant l’émergence d’une démarche qualité, au sein d’une structure universitaire de prestation, valorisation et transfert de technologie - FR (16.8 MB)
- System-wide changes in external quality assurance: Germany (0.5 MB)
- System-wide changes to Quality Assurance; changes in Sweden (0.8 MB)