Seminar on QA – Brussels 2017

brussels_10EURASHE organised a seminar on quality assurance (QA) titled ‘Managing your institution’s quality with the latest practices and policies‘ in Brussels (Belgium) on 6-7 February 2017. It is jointly organised by EURASHE and the Académie de Recherche et d’Enseignement Supérieur (ARES) and hosted by the Haute Ecole Léonard de Vinci at the Institut libre Marie Haps.

(Photograph: CC by-sa by Hernán Piñera)

Following are EURASHE news items related to the event:

  • Material and photographs available for Quality Assurance seminar 9/2/2017 - EURASHE organised with the Belgian ARES a seminar titled ‘Managing your institution’s quality with the latest practices and policies‘ in Brussels (Belgium) on 6-7 February 2017. The material of the... Read more
  • EURASHE 2017 work programme 30/11/2016 - In 2017 EURASHE will continue to address its 4 thematic areas; the 2017 work programme comprises: Mission of professional higher education Our 27th Annual Conference organised on 30-31 March in Le Havre (France)... Read more
  • Managing your institution’s quality with the latest practices and policies: Join us in Brussels (Belgium) on 6-7 February 2017 6/10/2016 - EURASHE is announcing the organisation of a seminar on quality assurance with the Belgian Academie de Recherche et d’Enseignement Superieur (ARES) in Brussels (Belgium) on 6-7 February 2017. This 2-half-days... Read more
  • More information on Brussels is available on

    Following is the programme of the event:

    Day 1 – Monday 6 February 2017

    12.15 – Registrations and coffee

    12.45 – Opening and keynote

    Welcome, Juan Carlos Hernandez Buades, Chair of EURASHE’s working group on quality of higher education, and Damien Huvelle, Directeur-Président Haute Ecole Léonard de Vinci, Belgium

    Quality assurance in higher education: a matter of structure and culture, Lucien Bollaert, independent expert

    13.30 – In parallel:

    Breakout session 1.A ‘practice’: Leadership in quality, Everard van Kemenade, independent expert/formerly from Fontys UAS, Netherlands

    Breakout session 1.B ‘practice’ (delivered in French): Comment créer une (r)évolution collective dans une Haute Ecole avec un outil pour et par tous ses membres ? [How to create a collective (r)evolution in a Belgian Haute Ecole/UAS with a tool created by and for all its members?], Agnès Depaille, Anne Majot, Benjamin Colinet, members of the quality cell of HELHa, Belgium

    Breakout session 1.C ‘policy/research’: QA policy from vision to Key Performance Indicators (KPI), Lucien Bollaert, independent expert

    14.45 – Coffee break

    15.15 – In parallel:

    Breakout session 2.A ‘practice’: Approach to quality in eLearning, Tara Ryan, Registar at Hibernia College, Ireland, and Dara Cassidy, Director of Online Learning at Hibernia College, Ireland

    Breakout session 2.B ‘practice’ (delivered in French): L’évaluation qualité dans les instituts universitaires de technologie (IUT) un processus unique dans le système universitaire français [Quality assessment in the university institutes of technology: an original process in the French university system], Armelle Motte, IUT Le Havre, Le Havre University, France

    Breakout session 2.C ‘policy/research’: System-wide changes to quality assurance: changes in Germany and Sweden, Barbara Michalk, Head of Section, HRK, and Viveka Persson, Head of Unit, Swedish Higher Education Authority (UKÄ)

    16.30 – In parallel:

    Breakout session 3.A ‘practice’: NVAO’s appreciative approach, Ann Verreth, Vice-president of NVAO’s Executive Board, and Dagmar Provijn, policy advisor at NVAO

    Breakout session 3.B ‘practice’ (delivered in French): Évaluation de la qualité des lieux de stage : comment créer un outil au service de la satisfaction de tous les clients ? [Evaluating the quality of work placements’ location: how to create a tool to raise the satisfaction of all users?], Fabienne Vanderoost, quality coordinator, PARNASSE-ISEI, Haute Ecole Léonard de Vinci, Belgium

    Breakout session 3.C ‘policy/research’: How to make the connection between QA and the quality of teaching, Philipp Pohlenz, professor at Magdeburg Otto-von-Guericke-Universität

    17.45 – End of day 1

    19.15 – Seminar dinner – Brasserie Leopold, rue du Luxembourg 35, 1050 Brussels, Belgium

    Day 2 – Tuesday 7 February 2017

    8.30 – Registrations and coffee

    9.00 – In parallel:

    Breakout session 4.A ‘practice’: Impact analysis of external quality assurance processes of higher education institutions: the experience of the IMPALA projectJouni Jurvelin, senior lecturer and study coordinator, JAMK, Finland, and Theodor Leiber, scientific advisor/HE researcher, Evaluation Agency Baden-Württemberg, Germany, and Heikki Malinen, Vice Rector, JAMK, Finland.

    Breakout session 4.B ‘practice’ (delivered in French): Retour d’expérience facilitant l’émergence d’une démarche qualité, au sein d’une structure universitaire de prestation, valorisation et transfert de technologie [Feedback facilitating the emergence of a quality process in a university structure for services, valorisation and transfer of technology], Hugues Perrin, Deputy director, UBP-START, Blaise Pascal University, Clermont-Ferrand, France

    Breakout session 4.C ‘policy/research’: Cross-border quality assurance, Achim Hopbach, Managing director, AQ Austria

    10.15 – Coffee break

    10.45 – Summary of the breakout sessions

    Kevin Guillaume, Director International Relations, ARES, Belgium

    11.00 – Oxford-style debate: Institutional evaluations are the future of quality assurance

    in favour: Freddy Coignoul, Honorary Vice-rector, University of Liège, Belgium

    opposed: Adam Gajek, member of the European Students’ Union’s Executive Committee, Belgium

    moderator: Maria Kelo, Director of the European Association for Quality Assurance in Higher Education (ENQA), Belgium

    12.30 – End of day 2 and lunch


    Managing your institution’s quality with the latest practices and policies

    brussels_10In many countries institutions are gaining more autonomy in every aspect of their activities. A growing autonomy calls for more accountability, not only towards students but also towards society. The need for support in implementing quality assurance is therefore as present as ever.

    Quality assurance may have advanced in recent years, with the adoption of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), or ESG 2015, the development of sectorial initiatives or the rise of rankings, labels and the topic of excellence, but institutions are still facing the challenge of quality assurance in a changing context and evolving society.

    EURASHE has focused in the past on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process, including in the area of quality assurance and quality management.

    For the first time in 3 years, EURASHE is now announcing the organisation of a seminar dedicated to the topic, organised jointly with the Belgian ARES. Join us in Brussels (Belgium) on 6-7 February to learn more on ‘Managing your institution’s quality with the latest practices and policies’.

    This 2-half-days seminar is intended to inspire institutional management, as well as staff members, and all stakeholders who are managing, coordinating and involved in quality in higher education institutions. We aim to bring together a ‘community of practice’ of quality managers and quality officers, as well as vice-rectors/vice-presidents for quality.

    Each participant will be offered one copy of Lucien Bollaert’s Manual for Internal Quality Assurance in Higher Education, which is meant to be an inspirational guidebook. In addition to this publication, participants will be able to join some of the 12 proposed breakout sessions on the latest practices and policies. To involve even more our hosts, 4 sessions presenting practical experiences will be offered in French. The seminar will be concluded by an ‘Oxford’ style debate proposing two very distinct views as to the future of quality assurance in Europe.

    The practical breakout sessions aim at presenting participants with one example/practical experience from the grassroots.

    These examples will be enriched by intensive and developed exchanges between speakers and all participants. The involvement of various experts and representatives from European higher education will stimulate further the self-reflection of participants in managing their institution’s quality with the latest practices and policies.

    Following are the speakers of the event:

  • Dara Cassidy - Dara Cassidy has been Director of Online Learning at Hibernia College since 2012. In this capacity she is responsible for devising and implementing the college’s online and blended learning strategy... Read more
  • Freddy Coignoul - Freddy Coignoul is DVM, MS and PhD. He graduated in veterinary medicine at the University of Liège (ULg) in 1974 where he became a full professor in 1993. He also... Read more
  • Achim Hopbach - Achim Hopbach holds a PhD in History and has been working in higher education since 1997. Before taking his current post as Managing Director of the Austrian Quality Assurance Agency... Read more
  • Dagmar Provijn - Dagmar Provijn has been policy officer at NVAO, the Accreditation Organisation of the Netherlands and Flanders (NVAO), since 2013. He is a member of the project team responsible for the... Read more
  • Agnès Depaille - Agnès Depaille studied to become Engineer in Electronics and completed her initial education with one more year of study to get a diploma in administration and management of enterprise at the... Read more
  • Maria Kelo - Maria Kelo is the Director of the European Association for Quality Assurance in Higher Education (ENQA). Together with the Association’s President she represents ENQA in the E4 group and in... Read more
  • Hugues Perrin - Hugues Perrin is deputy director in charge of quality at the Blaise Pascal University (UBP)’s structure (UBP START) in charge of services, valorisation and technology transfer since November 2015. His... Read more
  • Tara Ryan - Since December 2015, Tara Ryan has been Registar of Hibernia College in Dublin, Ireland. Hibernia College is Ireland’s only government-accredited eLearning college. It specialises in postgraduate and continuing professional development (CPD) programmes for students... Read more
  • Adam Gajek - Adam Gajek is a member of the European Students’ Union’s Executive Committee 2016/2017. His main focus lies in the area of quality of higher education, with an emphasis given to quality assurance... Read more
  • Damien Huvelle - Damien Huvelle is a linguist and philologist who first conducted research in compared linguistics and sign-language grammar. He taught linguistics and translation theory at the Institut Libre Marie Haps in... Read more
  • Everard van Kemenade - Dr. E. A. Everard van Kemenade studied Modern Literature, was first a teacher and then quality manager of a department at Fontys University of Applied Sciences. He is now Quality... Read more
  • Jouni Jurvelin - Jouni Jurvelin, PhD is a study coordinator and senior lecturer at the School of Technology of JAMK University of Applied Sciences in Finland. Jouni has been involved in several EU-projects, including... Read more
  • Benjamin Colinet - Benjamin Colinet studied Germanic languages and literature. He is now a teacher and a pedagogical coordinator at the HELHa where he pays particular attention to multilingual communication and international experiences for... Read more
  • Theodor Leiber - Theodor Leiber, Prof. Dr. Dr., is Scientific Advisor/HE researcher, at the Evaluation Agency Baden-Württemberg (evalag), Germany. He is specialised in the topics of evaluation, methods of social empirical research, data analysis,... Read more
  • Barbara Michalk - Barbara Michalk is Head of the Section ‘Higher Education Reform in Germany and Europe’ of the German Rectors’ Conference (HRK). Before that she was head of the quality management project... Read more
  • Fabienne Vanderoost - Fabienne Vanderoost is the quality coordinator at the HELDV (at the “Parnasse” site in Brussels). She started this position in 2004. Her various missions are oriented towards the coordination of... Read more
  • Heikki Malinen - Heikki Malinen, PhD, is Vice Rector of JAMK University of Applied Sciences in Finland. He is responsible for the overall management of JAMK’s Research, Development and Innovation as well as... Read more
  • Ann Verreth - Ann Verreth has been vice-president of NVAO’s executive board since 1 January 2016. Within NVAO she is in charge of strategy, communications and system-development matters as regards Flanders; as well... Read more
  • Viveka Persson - Viveka Persson is head of unit in the Department of Quality Assurance at the Swedish Higher Education Authority (UKÄ).
  • Armelle Motte - Armelle Motte has 20 years in Higher Education experience, with both teaching and administration experience at the University Institute of Technology (IUT) at the University of Le Havre, France as... Read more
  • Philipp Pohlenz - Prof. Dr. Philipp Pohlenz has been professor of research in higher education and of professionalisation of academic teaching at the faculty of humanities of Magdeburg Otto-von-Guericke-Universität since 2014. He is... Read more
  • Anne Majot - Anne Majot is a nurse and a midwife. She also has a master in hospital management and is graduated from the Solvay Business School where she got a 3rd Cycle degree... Read more
  • Kevin Guillaume - Kevin Guillaume is the director of internal relations at the Belgian ARES, the federation of all higher education institutions in French-speaking Belgium/Wallonia-Brussels Federation. Prior to joining the ARES in September... Read more
  • Lucien Bollaert - Lucien Bollaert is an independent international QA expert, keynote speaker at many conferences on QA, author of peer-reviewed articles and visiting professor in New York. He is member of the... Read more
  • Following are the practicalities of the event:

    Traveling to Brussels

    • Brussels is ideally situated in the middle of all train and flight connections in Europe.
    • It can be reached connecting through Paris, London, Amsterdam, Cologne and all major airport hubs (e.g. Vienna).
    • Various travel combination possibilities can be found on the rome2rio website here.
    • Information on visa requirements and entry controls can be found on the Belgian Ministry of Foreign Affairs website here.


    Seminar location

    The seminar will be hosted by the Haute Ecole Léonard de Vinci at the Institut libre Marie Haps, at rue d’Arlon 14, 1050 Brussels, Belgium. It is shown in yellow on the map underneath. The registration will start at 12.15 pm on Monday 6 February. You will collect your seminar material there. Coffee will also be available for the duration of the registration.


    Seminar dinner

    The seminar dinner will take place at Brasserie Leopold, rue du Luxembourg 35, 1050 Brussels, Belgium. It is shown in violet on the map underneath. The cost of the dinner is included in the registration fee, but prior registration is required.



    Following is a selection of hotels near the seminar venue. They are shown in red on the map underneath.

    1. Adagio Access Brussels Europe 2*, rue de l’Industrie 12, 1000 Brussels, Belgium – website – 7 minutes by foot from the seminar location – starting at EUR 81/night
    2. Hotel Chambord 3*, rue de Namur 82, 1000 Brussels, Belgium – website – 11 minutes by foot from the seminar location – starting at EUR 89/night
    3. Hotel Le Berger 3*, rue du Berger 24, 1050 Brussels, Belgium – website – 12 minutes by foot from the seminar location – starting at EUR 70/night
    4. Thon Hotel EU 4*, rue de la Loi 75, 1040 Brussels, Belgium – website – 9 minutes by foot from the seminar location – starting at EUR 136/night
    5. Radisson RED Hotel Brussels 4*, rue d’Idalie 35, 1050 Brussels, Belgium – website – 2 minutes by foot from the seminar location – starting at EUR 135/night
    6. Leopold Hotel Brussels EU 4*, Rue du Luxembourg 35, 1050 Brussels, Belgium – website – 3 minutes by foot from the seminar location – starting at EUR 157/night



    View Seminar on QA – Brussels 2017 in Google Maps here.



    Please note that the seminar attendants will make their own arrangements for transportation from their place of arrival to their hotel and vice-versa, as well as to the seminar location. The seminar venue (Institut Libre Marie Haps) is located within walking distance of the metro station Trone and the train station Bruxelles-Luxembourg (in blue on the map).



  • Institut libre Marie Haps (ILMH) - The Institut libre Marie Haps (ILMH) is a higher education institution in Brussels, Belgium, founded by Marie Haps in 1919. Since 1995 it has been a constituent part of Haute Ecole... Read more
  • Haute Ecole Léonard De Vinci - The Haute Ecole Léonard de Vinci (Leonard de Vinci University College) is made up of 5 institutes: ECAM specialised on industrial sciences, ENCBW training future teachers, the Institut libre Marie Haps specialised on... Read more
  • European Association of Institutions in Higher Education (EURASHE) - EURASHE is the European Association of Institutions in Higher Education that offer professionally orientated programmes and are engaged in applied research within the Bologna cycles. EURASHE represents universities of applied sciences... Read more
  • ARES’ Chambre of Hautes Ecoles and Higher Education of Social Promotion - The ARES’ Chambre of Hautes Ecoles and Higher Education of Social Promotion (Chambre des Hautes Ecoles et de l’Enseignement supérieur de promotion sociale) represents the French-speaking university colleges and universities... Read more
  • We have now reached maximum capacity – registrations are closed.


    Registration fee

    The registration fee includes attendance at the seminar, all materials (documentation and welcome package), coffee breaks, the dinner on Monday 6 February and  the lunch on 7 February for participants, as well as one copy of the Manual for IQA. The fee does not cover travel and accommodation expenses.

    The registration fees are set as follows:

    • Regular participants (non-members of EURASHE or of the ARES): EUR 220
    • Members of EURASHE or of the ARES: EUR 140
    • Participants from Belgium: EUR 140
    • Dinner for a companion (spouse/partner only) on 6 February: EUR 40

    Additionally, participants can order additional copies of the Manual for IQA handed over at registrations, whose fees are set as follows:

    • Regular participants (non-members of EURASHE or of the ARES): EUR 39
    • Members of EURASHE or of the ARES: EUR 19

    There is a possibility to pay your fee in cash on the spot. Should you wish to do so, an administrative fee of EUR 20 may be charged in addition to your registration fee.



    Cancellations must be sent in writing to

    Cancellations received prior to 2 January 2017 will be reimbursed fully, minus a EUR 20 handling fee. Cancellations received between 2 and 23 January 2017 will be reimbursed in the amount of 50% of the participation fee, minus a EUR 20 handling fee. Participants who cancel after 23 January 2017 or do not attend the seminar will be liable to pay the entire registration fee.

    Substitutes may be accepted at any time, provided that the secretariat is informed of the change.



    The registration will be confirmed by an email. However, please note that your registration will be completed and considered final only when your payment has been received.

    Should you have any questions, please do not hesitate to contact the secretariat at

    Following is the material of the event:

    Following are the photographs of the event: