Following are EURASHE news items related to the event:

Quality and Trust: at the heart of what we do

The 6th European Quality Assurance Forum, entitled ‘Quality and Trust: at the heart of what we do’, was jointly hosted by the University of Antwerp and Artesis University College (a member of EURASHE) on 17-19 November 2011, and took place in Antwerp (Belgium). Through a mix of plenary and parallel sessions, EQAF 2011 aimed at exploring the impact and essence of both internal and external QA, and how QA could be further developed to serve these better. It brought together all key stakeholders in this field, such as higher education institutions, quality assurance agencies and students.

The final publication of this year’s EQAF is available here.

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Following are the practicalities of the event:

Organisers

Following is the material of the event:

•  2011 6th EQAF: Publication (0.7 MB)
•  A dialogue and user-centred quality assurance approach (1.1 MB)
•  A snapshot of the students’ involvement in Quality Assurance across Europe (0.5 MB)
•  Building Trust (3.1 MB)
•  Building trust for sustainability: the academy vs. the state (0.3 MB)
•  Critical friends or independent critics? On trust relationships in external quality assurance in Flemish higher education (0.2 MB)
•  Culture and Quality Assurance Approach: A Case Study of 360-Degree Feedback in China (0.2 MB)
•  Education leadership at study programme level – what does it mean and is it well defined? (0.5 MB)
•  Employability at the Bologna studies – Perception of students and teachers from the University of Rijeka (1.9 MB)
•  Enhancement of higher-education quality with a focus on the major stakeholders (1.6 MB)
•  Enhancing quality through student engagement (0.1 MB)
•  EUA's Annual Review of Rankings (1.7 MB)
•  European QA in a Global Perspective: Holding on to Soft Power? (0.7 MB)
•  Experiences gained from the implementation of Quality Management processes at a Greek higher education institution (0.9 MB)
•  External or internal quality assurance? (1.2 MB)
•  External Quality Assurance as a means of building trust in higher education in the Netherlands (0.6 MB)
•  How to Balance Stakeholders’ Expectations in External Quality Assurance? An Estonian case study (0.6 MB)
•  How to escape from a vicious PDCA by returning to the basics of quality and by looking for strategies to ensure the enduring concern of the educational front (0.8 MB)
•  I Still Haven't Found What I'm Looking For: IUQB’s response to stakeholder demands for autonomy, accountability and accessibility through the Institutional Review of Irish Universities (IRIU) Process (0.9 MB)
•  Implementing quality assurance in doctoral education – a snapshot (0.5 MB)
•  Major findings and recommendations of the MAP-ESG project (0.2 MB)
•  Participative Process Management as the Core Element of a Process-based Quality Management (0.4 MB)
•  Perceptions of quality: NOKUT’s ‘quality barometers for higher education’ - 2010 and 2011 (0.4 MB)
•  Putting Quality at the Centre of Quality Assurance - Where is the Centre? (4.9 MB)
•  Quality Assurance in an International Higher Education Area. A case study approach and comparative analysis of six national higher education systems (0.2 MB)
•  Quality in a heterogeneous institution - Quality assurance in doctoral education at the Freie Universität Berlin (0.9 MB)
•  Regaining Trust: is it possible? (2.1 MB)
•  Sabotaging trust and managing distrust – an inventory of our best bad practices (0.6 MB)
•  Strengthening trust and value in quality through institution-led internal reviews (0.3 MB)
•  Students’ view on the external evaluation process. Enhancing quality through student feedback (0.2 MB)
•  The Art of Programme Management – How to Balance Multiple Tasks and Conflicting Stakeholder Interests (0.3 MB)
•  The External Evaluation of the European Quality Assurance Register (EQAR) – Overview of Conclusions (98 KB)
•  The Quality Audit as a Trigger for Change. A Case Study of Trustful Cooperation Between a Higher Education Institution and a Quality Assurance Agency (0.5 MB)
•  To understand and successfully utilise the learning outcome in Higher Education, must we first destroy it? (0.6 MB)
•  Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education? (0.2 MB)
•  Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education? (2) (0.3 MB)
•  Trusting the Foreigners: External quality assurance and minding the quality assurance gap in the provision of transnational education (0.2 MB)
•  Using the course syllabus to document the quality of teaching and identifying its most useful items according to the students (0.4 MB)
•  What we tell each other about ‘quality’ and ‘trust’: Analysis and discussion of the EQAF 2011 contributions (0 B)

Following are the photographs of the event. Photographs under copyright of Vincent Jauniaux and Ian Segal ©