Isabelle Pouliquen is Professor at Aix Marseille University (AMU) (France), Specialist in Quality Management and Doctor in Analytical Chemistry. She is Manager of the Master ‘Quality’ which prepares students to be quality managers in all the type of industries, services and public institutions. She is also in charge of Information System at the Higher Education and Research Ministry since March 2008. Since September 2013 she is an education expert at AEQES the QA Agency of Wallonia (Belgium) and has been a member of the scientific committee of the QUALITIQUE journal for many years. She has been involved in matters of higher education and quality assurance in Northern and Western Africa (Algeria and Burkina Faso).