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NameAuthor(s)YearDownloads
(A Manual for Internal) Quality Assurance (IQA) in Higher Education (HE) with a special focus on Professional Higher Education (PHE)Lucien Bollaert2014898
15 Years of Quality Assurance: Lessons learntAndrée Sursock2010573
15 Years Student Accreditation Pool in Germany: Achievements, Failures and Future ChallengesThomas Bach2015197
2005-2010: Five years of student participation in quality assurance in SpainFrancesc Esteve Mon, Fernando Miguel Galan Palomares, Maria Cristina Pastor Valcarcel2010504
2006 1st EQAF: ProgrammeEQAF 2006102
2006 1st EQAF: PublicationEQAF2006158
2007 2nd EQAF: ProgrammeEQAF2007517
2007 2nd EQAF: PublicationEQAF2007107
2008 3rd EQAF: Call for contributionsEQAF2008431
2008 3rd EQAF: PublicationEQAF2008298
2009 4th EQAF: Call for contributionsEQAF2009103
2009 4th EQAF: PublicationEQAF2009202
2009 Bologna Stocktaking findings on the Higher Education Quality AssuranceAndrejs Rauhvargers2009415
2010 5th EQAF: Call for contributionsEQAF2010118
2010 5th EQAF: PublicationEQAF2010133
2011 6th EQAF: PublicationEQAF2011243
2012 7th EQAF: ProgrammeEQAF201278
2012 7th EQAF: PublicationEQAF2012201
2013 8th EQAF: Call for contributionsEQAF201399
2013 8th EQAF: ProgrammeEQAF201397
2013 8th EQAF: PublicationEQAF2013305
2014 9th EQAF: Call for contributionsEQAF2014136
2014 9th EQAF: ProgrammeEQAF2014129
2015 10th EQAF: Call for contributionsEQAF2015127
2015 10th EQAF: Papers abstractsEQAF2015222
2015 10th EQAF: ProgrammeEQAF2015171
2015 10th EQAF: Workshops abstractsEQAF2015160
2016 11th EQAF: Call for contributionsEQAF2016152
2016 11th EQAF: Call for hostEQAF201685
2016 11th EQAF: Paper submission formEQAF2016144
2016 11th EQAF: ProgrammeEQAF2016118
2016 11th EQAF: Programme sessionsEQAF2016163
2016 11th EQAF: Workshop submission formEQAF2016194
2017 12th EQAF: call for contributionsEQAF201773
2017 12th EQAF: call for hostEQAF2016108
2017 12th EQAF: paper submission formEQAF201774
2017 12th EQAF: workshop submission formEQAF201760
A (never-ending, world-wide) quest for indicators of a Quality Ethos in Higher Education InstitutionGerrie Jacobs, Karina de Bruin, Melanie Jacobs2009331
A 360° stakeholder perspective in monitoring quality assuranceAnne Magherman, Leen Aper, Ilse De Bourdeaudhuij2016127
A case study between Hungarian and British institutions which highlights quality issues related to Recognition of QualificationsAndy Gibbs, László Vízvári2008582
A Case Study from QAA ScotlandNorman Sharp2009225
A comparison between two European universities of applied sciencesAnnegret Reisner, Pia Hess, Anita Frehner, Anne Lequy, Thomas Hodel, 2014176
A crash course in promoting quality cultureAnna Gover, Tia Loukkola2015175
A dialogue and user-centred quality assurance approachHanne Leth Andersen2011172
A framework for QA at the Business Unit of Pforzheim UniversityKarl-Heinz Rau, Nadja Legrum-Khaled2010287
A New Approach on Higher Education Quality. Analysing the Impact of Universities of Catalonia on Society and EconomyJosep M. Vilalta, Héctor Pifarré, Alícia Betts2009210
A new model for external review of quality in a diverse higher education areaOrla Lynch2015162
A new paradigm for quality assurance?Jon Haakstad2010339
A Nordic Perspective on European Standards and Guidelines for Quality Assurance AgenciesSigne Ploug Hansen, Pal Bakken2006243
A Peer Review Less Ordinary - A case study of an institutionally driven external reviewKarin Riegler2009432
A Proposal for a Performance Indicator Model for the Spanish Higher Education SystemAnna Prades, Sebastián Rodríguez20081032
A quality review of research activities conducted at University College CorkNorma Ryan263
A Research and Evaluation Framework to Monitor Impacts of Curriculum Reform in Maynooth UniversityJames Walsh2016103
A snapshot of the students’ involvement in Quality Assurance across EuropeKarl Agius, Alina C. Gavra2011211
A Tribute to transversal expertise: What is the contribution of non-disciplinary experts to evaluation committees in academic programme evaluation in French-speaking Belgium?Denis Berthiaume, Audrey Van Ouytsel, Caty Duykaerts2015202
Academic staff evaluation at the Instituto Superior TecnicoPedro Lourtie2010222
Accreditation outcomes 2010-2015: which programmes fall short of expectations and whyCristina Sin, Orlanda Tavares, Alberto Amaral2015120
Accreditation Process in Kazakhstan: State Regulation, Procedures and ProspectsValikhan Bishimbayev, Kulyanda Nurasheva2012577
Accreditation, Regulation and Self Evaluation – a Game Theoretic ViewpointMichal Daloya, Dafna Beeri, Avner Halevy, 2014204
Addressing student-centred learning: are quality audits fit for purpose?Dietlinde Kastelliz, Friederike Leetz2014541
Addressing your objectives and ensuring a prosperous learning environmentIren Igesund, Bjørn-Anders Hind2012206
Agreed European Standards and Guidelines for Quality AssuranceChristian Thune2005597
Aligning student-centered instructional design principles and quality assurance to foster continuous improvement of educational qualityJill Whittingham, Ineke Wolfhagen, Renée Stalmeijer, Diana Dolmans2014220
An analysis of the Quality Assurance Agencies activities across bordersMelinda Szabo2014242
An audit model in Croatia - A study based on a pilot project of three HEIsVesna Dodiković-Jurković, Višnja Petrović2008246
An audit process as a tool for quality assurance and enhancement at the University of HelsinkiAimo Virtanen, Helena Immonen2008295
An empirical study to strengthen the Quality Assurance System within Western Balkans’ HEIs and Quality Assurance Agencies.Ester Boldrini, György Bazsa2013174
An evaluation of the quality (assurance) evaluation. Case study: the University of BucharestSorin Costreie, Rodica Ianole, Raduca Dinescu2010556
An Exploration of the Competency Framework for External Quality Assurance PractitionersHuu Cuong Nguyen2016122
An international approach to quality assurance of new providers in higher education: the CHEA Quality PlatformJudith Eaton, Stamenka Uvalic-Trumbic2014514
An overview of the Bologna Process 2016Lea Meister2016142
Analysing Implementation of the European Standards and Guidelines for Quality Assurance at Institutional Level: Outcomes of the IBAR projectDon F. Westerheijden, Jan Kohoutek2013177
Approaches to quality in professional higher educationStefan Delplace, Lucien Bollaert2014196
ARQATA: An International QA Development Project Joint Efforts in a Post-Soviet RegionRuben Topychan, Michèle Wera2013271
Assessment of Quality Cultures in Higher Education Institutions – First Results from the heiQUALITY Cultures ProjectChristine Sattler, Katja Götzen, Karlheinz Sonntag2013597
Assuring and enhancing teaching and learning through effective alignment of internal and external review methodsTina Harrison2014216
Assuring the quality of student support servicesTina Harrison2010439
AUDIT Programme: an Initiative to Promote Internal Quality Assurance Systems in Higher Education InstitutionsEduardo García, José Antonio Pérez, Sebastián Rodríguez, Caterina Cazalla, Miquel Vidal, Julio Abalde, Paula Ríos, Dolores Castro.2008459
Australia’s Higher Education Quality Framework – Components and Current ChallengesMark Hay, Rudolf Lidl20082348
Back to the future: Taking quality assurance to the next decadeJill Whittingham, Ineke Wolfhagen2015142
Balancing Quality Enhancement and Accountability - Reforming the Dutch and Flemish accreditation systemStephan van Galen, Mirjam Woutersen, Toon Martens, Hans de Jonge2009227
Benchmarking, an appropriate tool for decision-making and improving or just hype?Hilde Sels, Nine Hooge2012325
Bergthora Snaebjornsdottir’s (ESU) response to Lee Harvey’s key note speech - "Democratising quality" at the 3rd EQAF in Budapest, 20th – 22nd November 2008Bergthora Snaebjornsdottir2008251
Best practice in equality - Gender diversity as a major factor in Quality Management at the Leibniz Universität HannoverGabriele Diewald, Helga Gotzmann, Susanne Jaudzims2009155
Beyond processes: the role/contribution of a QA agency in developing national policy and standardsAnthony McClaran2010162
Big (and Small) Data Meets Quality AssuranceAnna Prades, Maribel Quirós, Maria Giné, Lorena Bernáldez2015209
Bologna and Quality Assurance -impact, interest and issues?Padraig Walsh2016104
Bridging the loop, introducing professionalisation in Greek higher education management and beyondAntigoni Papadimitriou2010499
Building bridges for transferring what? Isomorphism vs. LegitimacySusanna Karakhanyan, Ruben Topchyan2010517
Building TrustSjur Bergan2011258
Building trust for sustainability: the academy vs. the stateMike Kuria2011180
Bureaucracy: the enemy of a quality cultureAngela Short20062150
Bureaucracy: the enemy of a quality culture - presentationAngela Short2006409
CAF and education, a tool for self-assessment and preparation of national quality agency evaluationChristine Defoin2010383
Can we make the bureaucracy of monitoring the quality of a university's learning and teaching more acceptable?Kath Hodgson2010222
Central or decentral? Tailored solutions for course evaluation as a tool for quality developmentPetra Pistor, Karl-Heinz Stammen, Michael Kerres2006535
Challenge of the appropriation of a "diversity-respectful" Quality management policy in a universitySandrine Canter, Laurence Rosier2009448
Challenges and Barriers to Assessing and Recognising Excellence in (Professional) Higher EducationAlexandre Wipf, Carol Hall, Linda Messas, Lars Ebert, Regitze Kristensen2015184
Challenging the system: envisioning the future of quality assuranceCristina-Ramona Fiț, Delia Gologan, Anca Prisăcariu2015144
Closing the gaps: next steps towards transparent, consistent and credible European quality assuranceAxel Aerden, Lukas Bischof2013187
Collaboration between student QA pools– Embedding improvement and enhancing quality of student QA pools in Austria, Germany and SwitzerlandThomas Bach, Melanie Gut, Silke Kern, Katharina Mahrt2016127
Combined internal and external systematic benchmarking as a fruitful tool for quality improvementMalin Östling2010221
Comparative study on external evaluations of a higher education institutionNagy Ladislau, Adriana Șerban, Monica Zaharie, Gherghin Gelu2013252
Comparing internal influential factors affecting accreditation processes in Dutch and Dutch-Caribbean universities: enablers and barriersSharine A. Isabella, Don F. Westerheijden2015214
Concept of Complex Quality Management in the HEI StrategyAndrás Gábor, József Temesi2008423
Conceptualising Student Engagement: A Co-creation PerspectiveTina Harrison, Hazel Marzetti2013526
Contribution and limits of IT based Student Evaluation of Teaching (SET): A case study at the IUT of the Université d’Auvergne, FranceNathalie Younes2006217
Creativity and Diversity: Challenges for quality assurance beyond 2010 - ‘Zen, Motorcycle Maintenance, and the Metaphysics of Quality’Rob Carmichael20091168
Creativity from diversity –strengthening internal quality culturesAndreas Raggautz, Oliver Vettori2009294
Criteria Identification for Study Program Quality Assessment and RankingDainis Dosbergs, Juris Borzovs2008394
Critical friends or independent critics? On trust relationships in external quality assurance in Flemish higher educationMieke Beckers, Dieter Cortvriendt, Patrick Van den Bosch2011209
Cross Border Quality Audit: The University of Graz ExperienceAndreas Raggautz2013268
Cross-Border External Quality Assurance: Practical Experiences and RecommendationsMichael Hofer, Christine Fahringer, Christine Abele, Susanne Klöpping, Thomas Rothenfluh, Anita Klöti, Olivier Binet2015140
Cross-border Higher Education in Dubai –the Power of PartnershipsNitesh Sughnani2015358
Cross-Border Partnership for Quality Enhancement in Higher Education: Achievements of the IUCEA/DAAD/HRK Quality Assurance Initiative for East AfricaMayunga H. H. Nkunya, Mike Kuria, Marc Wilde2013175
Cross-border Quality Assurance in the European Higher Education Area: New DevelopmentsEric Froment2013175
Crossing borders in quality management. Practical implications for the internationalisation of teaching and learning at Saarland UniversitySonja Schwarz, Katrin Vogel2010224
Cultural brokers and multilinguists: New roles for quality assurance professionals in the EHEAAndrée Sursock, Oliver Vettori2012267
Culture and Quality Assurance Approach: A Case Study of 360-Degree Feedback in ChinaLiu Xuanhui2011508
Dealing with engagement issues – an examination of professionals’ opinions on stakeholder involvement in quality assuranceOliver Vettori, Tia Loukkola2013155
Democratising qualityLee Harvey2008861
Developing a System of Quality Enhancement in a Post-Conflict University Environment – the Kosovo ExperienceLuan Ahma, Mimoza Ibrani2009300
Developing a „Cantus Firmus‟ in European QA by building bridges between national contexts and subject-specific European-level initiatives. Observations and experiences from the field of musicMartin Prchal, Linda Messas, Laura Beccari, Jeremy Cox, Hubert Eiholzer2010178
Developing engaging Quality Assurance policies – a practice-based case studyAnniina Wikman2016128
Developing internal QA mechanisms - Towards an East African Quality Assurance frameworkMayunga H.H. Nkunya, Stefan Bienefeld, Christoph Hansert20081177
Developing pedagogies as means for improving quality: Learning and Teaching as a European priorityThérèse Zhang201689
Developing pedagogies as means for improving quality: Learning and Teaching as a European priorityAgnieszka Mrozek201689
Developing the institutional process quality – the process accreditation approachStefanie Hofmann, Klaus D. Wolff2006274
Developing the institutional quality management system The case of the Corvinus University of BudapestIldikó Hrubos2008391
Development of teaching quality and teaching competences through a teaching portfolio – findings from a pilot project at the University of GrazGudrun Salmhofer, Lisa Scheer, 201686
Developments to encourage Quality Enhancement : a case studyKath Hodgson2008242
Dialectical reasoning around quality cultureDries Berings, Styn Grieten2012778
Dialog-based student feedback: formative approaches to evaluate academic teaching and as “crisis intervention”Maiken Bonnes, Christian Ganseuer, Hauke Sanders2014179
Diversity and culture as pull factors for successfully practiced quality standards in virtual higher, further education and scientific trainingsKathrin Wetzel, Marlen Arnold2014231
Diversity of HEIs missions in institutional audits: the FINHEEC experiencesRiitta Pyykkö2009226
Do EQA and Accreditation really make a difference in Flanders’ Higher Education?Patrick Van den Bosch, Dieter Cortvriendt, Daphne Carolus, Dries Froyen2012187
Does quality assurance reflect the social dimension of higher education?Anca Prisacariu, Emilia Todorova, Mahsood Shah2015292
Does Self Evaluation of Quality Contribute Towards the Instilling of Quality Culture in HEI's?Michal Daloya, Avner Halevy2013661
E-xcellence+: European wide introduction of QA in e-learning; a benchmarking approachGeorge Ubachs2008276
E-xcellence: Quality assurance in e-learning; a co-operational model between universities and QA-agenciesGeorge Ubachs, Fred Mulder2012211
Education leadership at study programme level – what does it mean and is it well defined?Berit Kjeldstad2011214
Eight Challenges for Institutions who Wish to Handle Teaching Competence as a Strategic Quality GoalMartin G. Erikson2015130
Embedding Equality and Diversity in the CurriculumPauline Hanesworth, Stephanie Millar2014220
Embedding graduate survey indicators into internal quality assurance systems. What can institutions learn from graduate surveys?Anna Prades2006560
Embedding Improvement through Student EngagementMaeve O’Riordan, David O’Sullivan, Tom Collins, Karena Maguire2016145
Employability at the Bologna studies – Perception of students and teachers from the University of RijekaAleksandra Deluka-Tibljaš, Duško Pavletić, Snježana Prijić-Samaržija2011254
Engagement, Empowerment, Ownership – How to nurture the Quality culture in higher educationAnca Greere, Catherine Riley2013307
Engaging students in QA: how to use “community organising” techniques in higher educationLukas Bischof2010299
Engaging Students in the Assurance and Enhancement of Teaching and LearningAndy Gibbs, Chris Ashton2006312
Enhancement of higher-education quality with a focus on the major stakeholdersNatalia Bukhshtaber2011311
Enhancement-led Visits to the faculties of the University of LjubljanaVanja Perovšek, Katja Kamšek2015151
Enhancing Education Quality Assurance Using Data Mining Case Study: Arab International University SystemsFaek Diko, Zaidoun Alzoabi, Mouhib Alnoukari20081097
Enhancing quality through student engagementEve Lewis2011206
Enhancing Quality: Fidelity and ContextRay Land2012195
Ensuring Student Engagement in Quality Arrangements has an Impact on the Student ExperienceEve Lewis, Megan McHaney2012173
EQA in the Light of the ESG 2015 - perspective of an agencyChristoph Grolimund2015162
EQANIE: Implementing a system of quality assurance for informatics higher educationHans-Ulrich Heiss, Frauke Muth2010267
EQAR & ACQUIN - Relevance of EQAR listing for the agency’s activitiesDorit Gerkens2009181
ESG in Nordic countriesTue Vinther-Jorgensen2007245
EUA Quality Culture ProjectAndrée Sursock2006384
EUA's Annual Review of RankingsAndrejs Rauhvargers2011262
Euro-Mediterranean perspectives on the complex shifts between external and internal QA of teaching and learning, at strategic and practical levels: Enhancing Quality Assurance Management (EQuAM) in Jordanian universitiesNick Harris, Nicolas Patrici, Abdullah Al-Zoubi, Mohammad Mismar, Bashar K. Hammad, Khaled M Gharaibeh, Rafael Llavori de Micheo2014172
European approach to the QA of joint programmesAchim Hopbach2015312
European QA in a Global Perspective: Holding on to Soft Power?Mala Singh2011231
European quality audits in comparison: Different approaches to institutional diversityAlexander Kohler, Sirpa Moitus2009253
European Quality Forum ConclusionsGeorg Winckler2006278
European Standards for Quality: Culture or management? Control or improvementJanja Komljenovič2006199
European Students’ Union QUEST for quality for students project outcomesLiliya Ivanova2012244
Evolution of the QA Culture at One UniversityDavid O’Sullivan2015265
Experiences gained from the implementation of Quality Management processes at a Greek higher education institutionPandelis Ipsilantis, Nikolaos Batis, Dimitris Kantas, Ioannis Papadopoulos, Panagiotis Trivellas2011380
Experiences with the Use of ISO 9001 to Comply with the European Standards and Guidelines in Three Spanish AgenciesSandra Marcos, Núria Comet, Luis Velón2009159
Exploring Learning OutcomesVolker Gehmlich2010400
Exploring the European Standards and Guidelines at Central and Eastern European QA AgenciesChristiana Rozsnyai2007395
External or internal quality assurance?Kath Hodgson2011350
External QA in light of the ESG 2015Colin Tück2015121
External QA moving across borders - QA agency’s experiences of a cross-national auditKirsi Hiltunen2013237
External quality assurance and accreditation: Is there still room to think outside the box?Evelyn Knoors2009445
External Quality Assurance as a means of building trust in higher education in the NetherlandsStephan van Galen2011248
External Quality Assurance in the EHEA: Quo Vadis? Reflections on functions, legitimacy and limitationsJon Haakstad2009226
External Quality Assurance Requirements and limitations; Some theses and questions for discussionJon Haakstad2006246
Faculty Audit at the University of Gothenburg –a model for continuous quality improvementBengt-Ove Boström, Malin Östling2009196
Flexibility through Learning Outcomes: Implications for Quality2008567
Focus Groups – proposing a new tool for empowering students in quality assuranceKarl Agius, Christian Hemmestad Bjerke2010170
Fostering Creativity in Higher Education: Inviting Students to ContributeJosep Grifoll, Albert Basart, Concepción Herruzo2009218
Fostering quality assurance partnerships between staff and students: creating leadership skills in student representativesJill RD Whittingham, Renée E Stalmeijer, Willem S de Grave2013212
Four Years of Experience Using Quality Assurance Systems: Lessons Learned from three InstitutionsPål Bakken, Ove Edvard Hatlevik2008773
From teaching assessment to formative learning assessmentMarta Pile, Isabel Gonçalves, Sofia Sá, João Ribeiro2014376
From teaching to learning: how quality assurance in UK higher education has responded to this shift by promoting a culture of enhancementElizabeth Halford, John Lea2014267
From ‘quality assurance of teaching’ to ‘quality enhancement of learning’: A conceptual contributionVidar Gynnild2014149
Future directions for the Scottish enhancement-led approach to qualityAlan Davidson2008754
Gathering student feedback: how does it make a difference?Tina Harrison2012246
Gender and Diversity as Structural Components of Quality in New (Engineering) Study ProgramsSusanne Ihsen, Isabel Beuter, Birgit Hanny2006295
Gender and Diversity as Structural Components of Quality in New (Engineering) Study Programs - presentationSusanne Ihsen, Isabel Beuter, Birgit Hanny2006741
Good practice in internal QA of joint programmes, based on the ESGEijaKujanpää, Ana Godonoga, Annika Sundbäck2016154
Governance and evaluation in the Italian University system: an analysis of the Italian experienceEliana Minelli, Gianfranco Rebora, Matteo Turri2008529
Governance Reform and ChangeChristine Musselin2008279
Graz Quality Management Model for UniversitiesGerald Gaberscik, Andreas Raggautz2008516
Greek quality assurance challenges beyond 2010Antigoni Papadimitriou, Don F. Westerheijden2009451
Higher Education and the Masses: An Outsider's Reflection about European Trends in Quality AssurancePedro Teixeira2009194
Higher Education Quality in Florence University: First Analysis of a Self-Assessment Model ImplementationMario Tucci, Luca Cellesi2006649
Higher Education Quality in Florence University: First Analysis of a Self-Assessment Model Implementation - presentationMario Tucci, Luca Cellesi2006588
HIS@TUM – Enhancing Quality of Service in Campus ManagementKai Wülbern2006245
HIS@TUM – Enhancing Quality of Service in Campus Management - presentationKai Wülbern2006298
How could quality assurance foster a shift towards student-centred learning?Praet, van de Velde, Dang, Foucart2015238
How do connotations of to learn and to teach influence learning and teaching?Andrea Trink2014186
How Does EXTERNAL Quality Assurance Make a Difference?Josep Grifoll Saurí, Theodor Leiber2012237
How does quality assurance make a difference? Summing up the 7th EQAFBjørn Stensaker2012269
How does the context influence IQA? A focus on factors that condition the variations of IQAMichaela Martin2016260
How does the Estonian system of quality assurance in higher education support teaching to learning paradigm shift based on the example of Estonian IT CollegeInga Vau, Merle Varendi2014193
How QA helps to promote students interests in RussiaPetr Timoshin2012216
How to Balance Stakeholders’ Expectations in External Quality Assurance? An Estonian case studyMaiki Udam2011212
How to change an external QA framework: exchanging good and bad practicesThérèse Zhang, Harald Scheuthle201597
How to escape from a vicious PDCA by returning to the basics of quality and by looking for strategies to ensure the enduring concern of the educational frontMarieke Janssen2011165
How to Evaluate Study Program Quality?Dainis Dosbergs2006306
How to forecast the future? - Different sources for gathering knowledge about the future needs of employers’ with regard to competencesDitte Strandbygaard, Merete Munk, Rikke Warming, Vibeke Fahlén2015261
How to implement a Quality Assurance model? – a concrete example of a policy for the quality work in the educational area at the University of AarhusSteffen Skovfoged2008347
How to make quality assurance processes more meaningful to teaching staff – a proposal from the field of musicMartin Prchal, Linda Messas2016290
How to support Quality through International Activities - Case studies from the field of higher music educationMartin Prchal, Linda Messas2015148
I Still Haven't Found What I'm Looking For: IUQB’s response to stakeholder demands for autonomy, accountability and accessibility through the Institutional Review of Irish Universities (IRIU) ProcessKaren Jones2011224
Impact of new standards on quality improvement of study programs in Bosnia and HerzegovinaDejan Bokonjić, Nenad Marković, Mitar Novaković, Stevan Trbojević, Radoslav Grujić, Darko Petković, Dino Mujkić2012221
Impact of Quality ProcessesBjorn Stensaker2006590
Implementation of Quality Management System according to ISO 9001 at VSB - Technical University of OstravaMilan Hutyra20062076
Implementation of Quality management system according to ISO 9001 at VSB – Technical University of Ostrava - presentationMilan Hutyra2006844
Implementation of the first national student engagement survey through partnership and collaborationSean O’Reilly, Kevin Donoghue, Muiris O’Connor, Jim Murray, Vivienne Patterson, Lewis Purser2014255
Implementing Quality Assurance at Galway-Mayo Institute of Technology (GMIT)Marion Coy2007437
Implementing quality assurance in doctoral education – a snapshotThomas Ekman Jørgensen2011515
Implementing Quality Management in an integrated European Master course. The case of EMQAL, an Erasmus Mundus Master CourseIsabel Cavaco2010206
Implementing tools at institutional level for quality assurance and quality enhancement - success factors/obstaclesBente Kristensen2007254
Improving stakeholder participation in quality assurance in higher education institutions – Sharing the best practicesMarianne Isola, Sari Ahvenlampi2013393
Indicators we live by? On the quantity-quality dilemmaJohan Falk2009151
Innovation, Learning and Quality Assurance - Mission Impossible?Bjørn Stensaker2009533
Institutional creativity – a challenge for a quality assurance system and its evaluation. A dialogue between an institution and an agency.Kari Kurkela, Marja-Liisa Saarilammi2009518
Institutional Integration of Quality Assurance & Enhancement in an Irish University ContextSarah Ingle2012218
Institutional Program Accreditation as a Force for Change in South Africa Higher Education InstitutionsJacob M Selesho2006798
Instruments for Raising Quality Culture in a Network of UniversitiesKarin Fischer-Bluhm2006492
Integrated Quality Management System at Tomsk Polytechnic UniversityAlexander Chuchalin, Alexander Zamyatin2008494
Integrating the student feedback in the faculty quality managementLiviu Ilies, Codruta Osoian, Monica Zaharie, Gelu Gherghin2009434
Intentional and Unintentional Consequences of EvaluationHenrik Toft Jensen2008501
Internal Institutional Diversity and Quality AssuranceHeinz Lechleiter2009216
Internal QA in an external audit cultureFiona Crozier2006344
Internal QA in the light of the ESG 2015Barbara Michalk, Bernhard Kernegger2015290
international & quality, a happy couple?Sijbolt Noorda2013202
International Accreditation — Effects of National and Cultural DifferencesAras Viligaila Vėbra, Harald Scheuthle2012258
International cooperation in discipline-specific quality assurance: NCPA-AEC joint accreditation of Russian higher music education programmesZhanna Kuzminykh, Linda Messas2012209
International Trends in Quality AssuranceDorte Kristofferson2008266
Introducing a new national QA system in Sweden. A discussion on opportunities and challengesBengt-Ove Boström, Åsa Kettis2016114
Introductory SpeechFabio Mussi2007225
Is quality assurance leading to enhancement?Jethro Newton2012900
Issues in the protection of academic standards: Assuring quality assurance in asse ssmentAlison Kuiper2006635
Joint NARIC and ENQA Diploma Supplement ProjectGuy Aelterman, Susanna Kärki2008278
Key Considerations for Cross-Border Quality AssuranceAnna Gover, Paula Ranne, Melinda Szabo, Blazhe Todorovski, Alexandre Wipf201693
LanQuaAlison Dickens2010234
Learning for employability: Integrating employability into professional bachelor programmes and quality assurance in four higher education systemsRenze Kolster, Don F. Westerheijden, Mark Frederiks2014271
Learning OutcomesEtelka Tamminen Dahl2008437
Linking Quality Management with Mission and StrategyÖktem Vardar2006269
Linking Quality Management with Mission and Strategy - presentationÖktem Vardar2006178
Listening clients´ voices: a way to diversityHector Vazquez2009782
LO and Student Centred LearningRobert Santa2010180
Looking back – looking forward: Quality Assurance and the Bologna ProcessSybille Reichert2007356
Major findings and recommendations of the MAP-ESG projectFiona Crozier2011273
Meaning, motivation and learning: factors for educational quality at the Norwegian University of Science and TechnologyEli Fyhn Ullern2013203
Measuring Course Quality: Development of a Micro-Analysis ToolElka Walsh, Samantha Lenci, Sonja Chamberlin, Laurie Beatt2016112
Need for stronger European QARobin Van Ijperen2010220
New International Policy Developments in QA: A risk based QA approachDorte Kristoffersen2012250
No shortcut to quality assurance. Theses from a sense-making perspectiveOliver Vettori, Manfred Lueger2010489
Nurturing a Quality Culture in Teaching and Learning - Dealing with ambivalences from an institutional perspectiveOliver Vettori2006319
NVAO’s Appreciative Approach, a new philosophy to strengthen internal and external quality assuranceAxel Aerden, Roxanne Figueroa Arriagada, Ann Verreth, Kristian Versluys201687
Obstacles to quality in higher education institutions: The views of academicsSónia Cardoso, Maria J. Rosa, Diana Dias2013202
On the way to mutual understanding: the terminology of quality assuranceJanet Bohrer, Fiona Crozier, Helka Kekäläinen2008175
On-Site Visit Interviews in External Quality Assurance Procedures – a Linguistic, Empirical ApproachFabienne Tissot, Stephanie Hering, Ulla Kleinberger2015147
Organizing Quality Assurance for Multiple Programs in a Decentralized Organizational Setting – the Case of Copenhagen Business SchoolOle Stenvinkel Nilsson2012219
ORPHEUS Consensus about Internal, External and International evaluation of PhD Programmes in Biomedicine and Health SciencesRoland Jonsson2012240
Participative Process Management as the Core Element of a Process-based Quality ManagementElke Sass, Johann Janssen2011178
Partners or counterparts? Student involvement in management and QA at Lund UniversityChristian Strahlman2010508
Peer Reviews in Higher Education InstitutionsRonny Heintze, Solveig Randhahn2013216
Perceptions of quality: NOKUT’s ‘quality barometers for higher education’ - 2010 and 2011Jon Haakstad2011191
Perpetual Improvement of Quality in Higher Education InstitutesAvner Halevy, Michal Daloya2008483
Plenary IV Janja Komljenovic2010301
Possible Developments for the European Register of quality assurance agencies ('Oxford-style debate')Colin Tück, Melinda Szabo2015104
Practical look into the European Approach for the QA of JPPeter Elting201696
Presidents’ panel - EUA contributionJean-Marc Rapp2008286
Presidents’ panel – ENQA contributionBruno Curvale2008234
Presidents’ panel – ESU contributionLigia Deca2008242
Presidents’ panel – EURASHE contributionAndreas G. Orphanides2008215
Principles and recommendations regarding learning outcomes in accreditation procedures. A shared visionAxel Aerden, Gemma Rauret, Maria Becerro, Guy Aelterman, Herwig Patscheider, Inge Enroth, Laura Beccari, Marie-Jo Goedert, Mieczyslaw Socha2010234
Programme reviews in a newly merged institutionHeyster Geyser, Ina Pretorius2010548
Progress Report on Quality Assurance in Higher EducationRobin van IJperen2009286
Promoting cooperation and trust through external quality assurance reportsStephanie Hering, Maiki Udam2013219
Promoting quality enhancement through joint evaluation. A case study of the implementation of the second cycle in three Swedish universities with a view to quality enhancement and benchmarkingHanne Smidt, U. Dalnäs, Kristina Josefson, Maivor Sjölund2010242
Promotion of Quality Culture in International Cooperation with Special Focus on Joint ProgrammesAxel Hunger2006332
Putting Quality at the Centre of Quality Assurance - Where is the Centre?Marion Coy2011598
QA Conclusions from Electronic Database and Parallel Evaluation of Doctoral Schools in HungaryGyörgy Bazsa2008175
QA in PhD programmes: the importance of stating the obviousNele Bracke, Karen Vandevelde2015141
QA: Less Quality Assurance, more Questioning Assurance! Pleading for complexity, ruptures, and even some joy.Bernhard Kernegger2012437
QTIM&R: Quality Tools, Instruments, Methods and ResultsKHLim2012220
Quality - A Change Generator for Higher EducationGabriela M. Atanasiu2006549
Quality - A Change Generator for Higher Education - presentationGabriela M. Atanasiu2006491
Quality as Subjective ExperienceEnes Dedic2009230
Quality assessment of the doctoral programmes as a supplement of the institutional evaluation – Polish model and experienceMaciej Markowski2012354
Quality Assurance (QA) in the European processesLucien Bollaert2005636
Quality Assurance AlignmentPedro Lourtie2009573
Quality Assurance and the Bologna and Lisbon ObjectivesEric Froment2006674
Quality assurance and the learning journey: the value of monitoring progress for the student experienceKit Leighton-Kelly2012291
Quality Assurance and the Social Dimension: Exploring the role of QA agencies in access, retention and employabilityDavid Crosier2013251
Quality Assurance for Teaching and Learning: Evolution and RevolutionSarah Ingle2014274
Quality assurance frameworks in context: a diversified implementation of the ESG by various French-speaking quality assurance agenciesCaty Duykaerts, Geneviève Le Fort, Julien Lecocq, François Pernot, Julie Nolland201680
Quality Assurance in an International Higher Education Area. A case study approach and comparative analysis of six national higher education systemsAndrea Bernhard2011693
Quality assurance in HEIs' continuing education programmes in a European perspectiveAn Van der Auwera, Karolien Geens, Veerle Hulpiau, Jan Raeymaekers, Cinzia Castelluccio, Angela Ribeiro Cavazzuti2010269
Quality Assurance in Universities of applied SciencesSabine Ilger, Anna Koubek, Gudrun Posch-Frisee2006326
Quality Assurance in Universities of applied Sciences – Linking Higher Education with company structuresSabine Ilger, Anna Koubek, Gudrun Posch-Frisee2006546
Quality assurance of cross-border higher education – an increased burden or fruitful cooperation between regions? The European approachRafael Llavori2015182
Quality assurance of Lifelong Learning: can higher education benefit?Maarten Coertjens, Pieter-Jan Van de Velde2010196
Quality assurance of Lifelong Learning: can higher education benefit?Maarten Coertjens, Pieter-Jan Van de Velde2010190
Quality Assurance of Online, Open and Flexible Higher EducationAnthony F. Camilleri2014221
Quality Assurance on the Road: Finland and Austria in ComparisonAndrea Bernhard2008618
Quality Assurance Processes in European HEIsTia Loukkola2010221
Quality Assurance System to monitor the teaching and learning process at the University of AveiroIsabel Huet, Alberto Rafael, Nilza Costa, José Manuel Oliveira2010626
Quality Assurance, Theoretical Implications, and Practical Implementation: Quality versus Standards in the Case of SEEUZamir Dika, Bistra Netkova2006313
Quality Assurance, Theoretical Implications, and Practical Implementation: Quality versus Standards in the Case of SEEU - presentationZamir Dika2006384
Quality Assurance: A Departmental Administrator’s ViewAnne Craven2009203
Quality audit: Fit for what purpose?Jon Haakstad2014190
Quality audits – fit for purpose? Student-centred learning, teaching and assessment and external reviews of higher education institutions’ internal quality managementDietlinde Kastelliz, Friederike Leetz2014194
Quality Culture and Excellence in HE –Some Lessons learned from a Norwegian perspectiveOle-Jacob Skodvin2016108
Quality Culture in higher education: from theory to practiceDries Berings, Zjef Beerten, Veerle Hulpiau, Piet Verhesschen2010795
Quality culture in research education and training, outside of traditional research-intensive university systems: A QA agency perspectivePeter J Cullen2006239
Quality culture, quality assurance and impact: Overview of discussionsLee Harvey20061224
Quality culture: embracing the academic community in a “creativity agenda”Valentina Oliveira, Ana Nunes de Almeida, Ana Almeida Pinheiro, Marta Pile2013190
Quality development in university continuing education programmesHans-Rudolf Frey, Rayk Sprecher2010222
Quality for Learning – Presentation of the EIT Quality Assurance and Learning Enhancement Model for Master and Doctoral Programmes and “The EIT Handbook”Lena Adamson2013379
Quality Hazards in the Learning Outcome ModelMartin G. Erikson, Malgorzata Erikson201682
Quality improvement in the Irish university sector through the implementation of recommendations arising from quality assurance reviews in individual Irish universities: a model for partnership between quality assurance agencies and higher education instiPadraig Walsh, Teresa Lee2006651
Quality in a heterogeneous institution - Quality assurance in doctoral education at the Freie Universität BerlinAlexander Rindfleisch2011205
Quality in Higher Education: Windowdressing activities, bureaucratic rituals and the struggle for qualifying individualsMats Alvesson2013269
Quality internship. Students’ self-assessment in their work-based learning experiencesRoberta Piazza, Simona Rizzari2014159
Quality management at Tomsk State University: Key processes and documentationGeorge Mayer, Andrey Babenko2006697
Quality Management in eLearning at FH JOANNEUM, University of Applied SciencesS. Gögele, J. Pauschenwein, I. Schinnerl2006303
Quality Management in eLearning at FH JOANNEUM, University of Applied Sciences - presentationIrmgard Schinnerl2006496
Quality Management System – a good aid in creating a new joint culture for merging universities: A case studySirpa Suntioinen, Kirsi Karjalainen2008284
Quality Management vs. Quality Control: Latest Developments in Estonian Higher EducationHeli Mattisen, Birgit Kuldvee20061984
Quality Management vs. Quality Control: Latest Developments in Estonian Higher Education - presentationHeli Mattisen2006653
Quality of academic staff in Portuguese higher education institutions: a risk management approachCláudia S. Sarrico, Alberto Amaral2013175
Quality procedures in European Higher Education: ‘Lessons’ from the ENQA 2008 survey and future directionsBožana Knežević, Tanel Sits2008255
Quality Reviews in Service and Support Units: Value Added?Hester Geyser, Dragana Weistra, Ina Pretorius2012434
Quality, transparency and enhancement in doctoral educationThomas Ekman Jørgensen2013263
Raising awareness of the quality teaching with students’ involvementHermina Pika Radmilovič, Rok Hržič2014227
Rankings and Institutional Strategies and ProcessesEllen Hazelkorn2014206
Reaching parts that other instruments can't touch? Quality assurance and the depth of reform through the Bologna processDon F. Westerheijden, Johanna Witte2010462
Recent European policy developments in quality assuranceAchim Hopbach2013442
Recent European policy developments in quality assuranceTia Loukkola2012251
Reflection on quality culture as a substantial element of quality management in higher educationDries Berings2009857
Reflections on the Forum (revised)Mantz Yorke2008242
Regaining Trust: is it possible?Alberto Amaral, Orlanda Tavares, Sónia Cardoso2011603
Research evaluation @ University of Graz - reality, burden or future prospect?Kathrin Maier, Andreas Raggautz, Wolfgang Weirer2016205
Review on the quality of teaching in higher education Case studies / good practice paperFabrice Henard2008404
Revising the learning outcomes debate in the context of student self- assessment of receptive and productive skillsBozana Knezevic2010496
Role of the CPU in enhancing quality culture in French universitiesFrançois le Poultier2007443
Roles of different actors in national quality assurance regimes: Who does what, and does it matter?Marita Hilliges, Åsa Kettis2013236
Sabotaging trust and managing distrust – an inventory of our best bad practicesBernhard Kernegger, Oliver Vettori2011207
Scotland’s Quality Enhancement Themes: a creative approach engaging the sector and embracing institutional diversityClaire Carney, Christine Macpherson2009257
Selecting and training students for the external review panels: the Romanian ExperienceTraian Brumă, Violeta Caragea2008520
Self-evaluation as an effective tool in establishing quality management at the University of HelsinkiAimo Virtanen, Nina Aremo2015154
Sharing Experiences and Good Practice in Collaborative ProvisionTina Harrison2009234
Small is (sometimes) beautiful: a case of Scotland and Montenegro - presentationCatherine Owen2016187
Small is (sometimes) beautiful: a case of Scotland and Montenegro - speechCatherine Owen2016142
SPEAQ Workshop: Practitioner-led quality assurance and enhancementJohn Canning, Ole Helmersen2012240
Specific questions and challenges faced by quality assurance in former Eastern bloc countriesRadu Mircea Damian, Ioan Curtu, Oana Sarbu, Mihai Marcu2010443
Stakeholders Participation in Revolutionary Development of the System of Quality of Education - Case Study of WULS-SGGW in PolandMariusz Maciejczak, Bogdan Klepacki, Marek S. Szyndel2013264
Standards of quality assurance: A closer look at some underlying principlesAndre Vyt2007258
Steering by engagement: Towards an integrated model for planning and evaluation in Higher Education InstitutesDeirdre Lillis2006245
Still Balancing Improvement and Accountability? External Quality Assurance in the Nordic Countries 1996-2006Bjorn Stensaker2006307
Strengthening trust and value in quality through institution-led internal reviewsTina Harrison, Linda Bruce2011157
Structure - focussed evaluation at the level of departments: The Frankfurt ModelBereiter-Hahn2006283
Student Feedback Gathered by the Trade Unions - Much Needed Perspective on Employability?Suvi Eriksson, Pirre Hyötynen, Jussi-Pekka Teini2014213
Student Participation in External Quality Assurance in FlandersJan Fabry2006207
Student Participation in External Quality Assurance in GermanyColin Tück2006235
Student Participation in External Quality Assurance in SloveniaSanja Brus2006238
Student Participation in Quality Processes: Strengths and challengesSanja Brus, Jan Fabry, Colin Tück2006324
Student satisfaction surveys as a quality enhancement tool: How many surveys and questions do we need?Stephan Hamberg, Marie-Louise Damen, Harry P. Andreassen, Stine Grønvold2016255
Student-centred learning (SCL) and quality education: The implementation of student-centred learning in quality assurance proceduresElisabeth Gehrke, Blazhe Todorovski2014222
Student-centred learning and quality education: the implementation of student-centred learning in quality assurance proceduresAsnate Kažoka, Erin Nordal2014175
Student-centred learning and quality in higher education: What? Why? How?Denis Berthiaume201685
Students as external evaluators in peer-review based EQA Five years of student participation in the Institutional Evaluation ProgrammeThérèse Zhang2013364
Students Creating ChangeJoseph Levell, Claire Thomson, Ruth Sayers, Jayne Mitchell2016288
Students of evaluation - Experiences of student experts in the evaluations of Finnish Higher Education Evaluation Council.Matti Kajaste2013354
Students' Course Evaluation. A Shift of Paradigm at University of LuxembourgElisa Mazzucato2014336
Students: full partners of institutional Quality at the University of Lausanne (UNIL)Sophie Fuhrimann, Mélanie Glayre, Véronique Kobel2015292
Students’ participation in the assessment of Portuguese higher education institutions: a contribution to its definitionSonia Cardoso, Sérgio Machado dos Santos, Alberto Amaral20100
Students’ QA Experiences: An introduction to the Institutional Audits and Programme AccreditationJuhana Harju2008381
Students’ role in quality enhancement – a reflection of functional stupidity or an implication of “Quality as Practice”?Hannele Keränen, Elina Holm2014236
Students’ view on the external evaluation process. Enhancing quality through student feedbackAnca Prisăcariu2011198
Supporting Quality in E-learningGeorge Ubachs2014210
Supporting the shift from teaching to learning in Professional Higher Education (PHE): examples from teacher and pharmacy educationCathal de Paor2014197
Systems, innovation and teamwork as a basis for TQM. Shared ownership to regenerate and IMPROVEPaul Garré, Hilde Sels2010229
Teaching Observation: Does it Develop Teaching? A Case Study from South East European University (SEEU)Heather Henshaw, Zamir Dika, Rufat Osmani, Alajdin Abazi2008301
TELOS - Teaching Evaluation, Learning Outcome SustainedBernhard Kernegger2009265
Ten Years of Quality Assurance with Students' Eyes – Taking Stock and Providing an OutlookBeate Treml, Asnate Kažoka2015127
The 'Q' word: What does it mean in your discipline?Helen Lockey2012273
The Actors’ Lenses: On understanding prevailing conditions for introducing quality assurance measures in an institutionIngrid Maria Hanken2008604
The Art of Programme Management – How to Balance Multiple Tasks and Conflicting Stakeholder InterestsSven Bislev, Jakob Ravn, Ole Stenvinkel Nilsson2011156
The challenge of writing competency-based learning outcomesAstrid Scholten, Jenneke Lokhoff2008407
The changing landscape of teaching and learningPhilippa Levy2014250
The Danish experience: An empirical study of the impact of accreditation on the quality work of higher education institutionsMartin Sørensen, Julia Salado-Rasmussen, Christian Moldt2012211
The Development of an Internal Quality Assurance Policy for Research at the University of CyprusElpida Keravnou-Papailiou2006718
The Development of an Internal Quality Assurance Policy for Research at the University of Cyprus - presentationElpida Keravnou-Papailiou20061023
The Docentia programme: an example of the development of practices in mutual recognition. Collaboration between QA agencies in SpainElvira Juarez Casalengua, Sonia Martin Cerro, Isabel Belmonte Otero2010186
The Effects of Quality Assurance in Universities: Empirical Evidence from three CasesJ. Huisman, G. Rebora, M. Turri2006699
The Emperor Has No Clothes? Rankings and the Shift from QA to World-Class ExcellenceEllen Hazelkorn2008487
The External Evaluation of the European Quality Assurance Register (EQAR) – Overview of ConclusionsLucien Bollaert, Colin Tück2011125
The Future of Quality Assurance to and after YerevanLucien Bollaert2015162
The Future of the Bologna ProcessLesley Wilson2008348
The Future Starts NowDerfel Owen2015325
The impact of internal quality assurance on teaching and learning in academics’ perceptionsOrlanda Tavares, Cristina Sin, Pedro Videira, Alberto Amaral2016376
The importance of quality assurance in the development of extra-occupational courses of studyKathrin Wetzel, Bernd Dobmann2013310
The Learning Paradox in Higher EducationMarieke Janssen2015162
The notion of training in quality assuranceBruno Curvale2010180
The POLITO-Q.A. FRAMEWORK : a possible genetic modification of internal Quality Assurance?Muzio M. Gola2009689
The potential impact of the internal service units on the quality culture in a higher education institution, and how to make optimal use of it.Dries Froyen, Luk Indesteege, Stefan Oeyen, Reinoud Vandervelden2013218
The Power of International Networks. How International Cooperation Enabled the Austrian Students’ Union (ÖH) to Establish a QA Students Experts’ PoolBeate Treml, Janine Wulz2013432
The practice of self-evaluation by 17 higher education institutions of Ile-de-FranceFabrice Hénard2006229
The Quality Audit as a Trigger for Change. A Case Study of Trustful Cooperation Between a Higher Education Institution and a Quality Assurance AgencyHarald Scheuthle, Karl Wilbers, Maria Wittmann2011222
The Quality Culture Paradox and its Implications – is there a Way Out?Vanja Perovšek2016135
The realization of Bologna Process in Russia: the appearance of independent quality assurance system.Yuri Rubin, Aleksey Belokopytov, Evgenia Gorlacheva2009412
The relationship between quality assurance and what students really know and can do after a period of study. Assessing achieved learning outcomes in an external quality assurance systemKarin Järplid Linde, Maria Sundkvist2012225
The relevance of international experts in capturing the national higher education context in institutional evaluationsGoran Dakovic, Tia Loukkola201676
The Research and Academic Staff commitment agreementFrancesc-Xavier Grau Vidal2006378
The role of the administrative staff in the internal quality assurance systems: the case of the state-funded universities in PolandAgnieszka Feliks-Długosz, Piotr Ciesielski2014295
The Scottish enhancement-led approachAlan Davidson2006261
The Scottish enhancement-led approach to quality - presentationAlan Davidson2006414
The transition to a level playing field in English Quality Assurance: does one size fit all?Paul Hazell2015143
The value of prognostics in quality assurance: Using student and graduate monitoring data for strategy developmentKarl Ledermüller, Oliver Vettori2015173
The Values of Quality (Assurance)Jeroen Huisman2015438
The ‘soft’ side of quality: positive effects of policy change in the Netherlands, a case studyEsther Jonker201684
The “integrated” evaluation process developed by AERES: how it works, its difficulties and benefitsJean-François Dhainaut, Claude Cassagne2010182
Thematic quality review as a supplement to departmental quality reviews: a case study within the Irish university systemHeinz Lechleiter2008226
To understand and successfully utilise the learning outcome in Higher Education, must we first destroy it?Ian Scott, Julian Martin2011208
To which extent can evaluation and accreditation cultures be combined? A recent collaboration between AEQES and CTI for the joint evaluation and accreditation of civil engineering programmes raises the issue.Teresa Sanchez Chaparro, Bernard Remaud, Caty Duykaerts, Marie Malmedy2013198
Toward a multi-perspective model of quality culture in Higher Education Institutions?G. Bendermacher, M. oude Egbrink, I. Wolfhagen, D. Dolmans2013258
Towards Institutional Accreditation: The Swiss Experience in external QARolf Heusser, Laura Beccari2008436
Tracking the development of a Quality Culture - Is the discourse translated into action?Jacques Lanarès2009897
Training of students as experts for external quality assurance – the Swiss experienceChristian Schneijderberg, Monika Risse2008354
Transitional Evaluation: A Special Case of External Evaluation of Higher Education in Estonia 2009-2011Hillar Bauman, Heli Mattisen2012207
Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education?Rolf Heusser, Tove Blytt Holmen, Oana Sarbu, Stephan van Galen, Gro Hanne Aas2011171
Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education? (2)Rolf Heusser, Tove Blytt Holmen, Oana Sarbu, Stephan van Galen, Gro Hanne Aas2011142
Trusting the Foreigners: External quality assurance and minding the quality assurance gap in the provision of transnational educationTara Ryan2011150
Tutoring Support Office: Increasing Teacher – Student contact in Higher Education, Promoting a shift from Teaching to Learning?Isabel Gonçalves, Ana Lucas, Gonçalo Moura, Pedro Sereno2014232
Twenty years of trying to make sense of QA: the misalignment of QA with institutional quality frameworks and quality cultureLee Harvey2010375
Universities and Rankings – the multi-purpose gameOliver Vettori2008620
University governance and quality assurance: what is at stake?Fabrice Hénard, Alexander Mitterle20101133
Update on the European Quality Assurance Register for Higher Education (EQAR)Bryan MacMahon2008209
Use and Impact of Academic Quality Improvement Systems: Accelerating Improvement Centrally While Encouraging the Diversity of InstitutionsKim K. Bender2009452
Using ESG 2015 to develop a national quality culture for further and higher education in a post-colonial micro-state: MaltaSandro Spiteri2015192
Using the course syllabus to document the quality of teaching and identifying its most useful items according to the studentsLaurent Leduc2011431
Using the ESGLee Harvey2007215
Valuing the Student Voice – Evidence from the UKRuth Williams2008233
Welcome AddressRenato Guarini2007255
What Can We Do with Industrial Quality Assurance Models in Higher Education?Don F. Westerheijden2007285
What do the indicators tell?Jon Haakstad2015139
What is quality?Jethro Newton20061301
What knowledge, skills, and values should evaluation experts hold?Denis Berthiaume, CatyDuykaerts201674
What we tell each other about ‘quality’ and ‘trust’: Analysis and discussion of the EQAF 2011 contributionsHeinz Lechleiter2011278
What’s new in Europe?Fernando Galán Palomares, Tia Loukkola2014223
Where have all the students gone? Measuring the Output of Higher Education and relating it to Student Feedback MeasuresDennis Mocigemba, Johann Pixner2008548
Why respecting diversity and creativity is essential in quality assurance and accreditation processes – observations and experiences in the field of musicLinda Messas, Martin Prchal2009460
Working together for enhancement-led and voluntary institutional quality auditChristian Stråhlman, Bengt-Ove Boström2013378
Working together for quality teacher education in FlandersPieter-Jan Van de Velde, Chara Baeyens, Andreas Smets, Maria Weymans2013452
Working together: students as partners. Student engagement and representation across the quality agendaKit Leighton-Kelly, Sam Jones2013247
Yes, There is Impact. But is it Positive, Negative or "None of the Above"? The case of Faculty of Sciences and Faculty of Biosciences of the University Autonoma de BarcelonaAnna Prades, Susana Segura, Núria Marzo2013181
Zen and the art of risk assessment: what are the implications of a system of risk- based quality assurance for higher education in England?Alex Griffiths, Elizabeth Halford2015251
“Horton Hears A Who” Listening to the student voiceKatie Akerman2009263