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NameAuthor(s)YearDownloads
(A Manual for Internal) Quality Assurance (IQA) in Higher Education (HE) with a special focus on Professional Higher Education (PHE)Lucien Bollaert2014826
15 Years of Quality Assurance: Lessons learntAndrée Sursock2010531
15 Years Student Accreditation Pool in Germany: Achievements, Failures and Future ChallengesThomas Bach2015168
2005-2010: Five years of student participation in quality assurance in SpainFrancesc Esteve Mon, Fernando Miguel Galan Palomares, Maria Cristina Pastor Valcarcel2010427
2006 1st EQAF: ProgrammeEQAF 200676
2006 1st EQAF: PublicationEQAF2006123
2007 2nd EQAF: ProgrammeEQAF2007415
2007 2nd EQAF: PublicationEQAF200776
2008 3rd EQAF: Call for contributionsEQAF2008382
2008 3rd EQAF: PublicationEQAF2008224
2009 4th EQAF: Call for contributionsEQAF200990
2009 4th EQAF: PublicationEQAF2009147
2009 Bologna Stocktaking findings on the Higher Education Quality AssuranceAndrejs Rauhvargers2009325
2010 5th EQAF: Call for contributionsEQAF201099
2010 5th EQAF: PublicationEQAF201085
2011 6th EQAF: PublicationEQAF2011157
2012 7th EQAF: ProgrammeEQAF201261
2012 7th EQAF: PublicationEQAF2012109
2013 8th EQAF: Call for contributionsEQAF201385
2013 8th EQAF: ProgrammeEQAF201382
2013 8th EQAF: PublicationEQAF2013231
2014 9th EQAF: Call for contributionsEQAF2014114
2014 9th EQAF: ProgrammeEQAF2014105
2015 10th EQAF: Call for contributionsEQAF2015105
2015 10th EQAF: Papers abstractsEQAF2015207
2015 10th EQAF: ProgrammeEQAF2015148
2015 10th EQAF: Workshops abstractsEQAF2015142
2016 11th EQAF: Call for contributionsEQAF2016139
2016 11th EQAF: Call for hostEQAF201676
2016 11th EQAF: Paper submission formEQAF2016127
2016 11th EQAF: ProgrammeEQAF201698
2016 11th EQAF: Programme sessionsEQAF2016135
2016 11th EQAF: Workshop submission formEQAF2016172
2017 12th EQAF: call for contributionsEQAF201760
2017 12th EQAF: call for hostEQAF201691
2017 12th EQAF: paper submission formEQAF201756
2017 12th EQAF: workshop submission formEQAF201746
A (never-ending, world-wide) quest for indicators of a Quality Ethos in Higher Education InstitutionGerrie Jacobs, Karina de Bruin, Melanie Jacobs2009309
A 360° stakeholder perspective in monitoring quality assuranceAnne Magherman, Leen Aper, Ilse De Bourdeaudhuij2016104
A case study between Hungarian and British institutions which highlights quality issues related to Recognition of QualificationsAndy Gibbs, László Vízvári2008521
A Case Study from QAA ScotlandNorman Sharp2009212
A comparison between two European universities of applied sciencesAnnegret Reisner, Pia Hess, Anita Frehner, Anne Lequy, Thomas Hodel, 2014161
A crash course in promoting quality cultureAnna Gover, Tia Loukkola2015143
A dialogue and user-centred quality assurance approachHanne Leth Andersen2011156
A framework for QA at the Business Unit of Pforzheim UniversityKarl-Heinz Rau, Nadja Legrum-Khaled2010242
A New Approach on Higher Education Quality. Analysing the Impact of Universities of Catalonia on Society and EconomyJosep M. Vilalta, Héctor Pifarré, Alícia Betts2009190
A new model for external review of quality in a diverse higher education areaOrla Lynch2015144
A new paradigm for quality assurance?Jon Haakstad2010266
A Nordic Perspective on European Standards and Guidelines for Quality Assurance AgenciesSigne Ploug Hansen, Pal Bakken2006233
A Peer Review Less Ordinary - A case study of an institutionally driven external reviewKarin Riegler2009362
A Proposal for a Performance Indicator Model for the Spanish Higher Education SystemAnna Prades, Sebastián Rodríguez2008927
A quality review of research activities conducted at University College CorkNorma Ryan243
A Research and Evaluation Framework to Monitor Impacts of Curriculum Reform in Maynooth UniversityJames Walsh201687
A snapshot of the students’ involvement in Quality Assurance across EuropeKarl Agius, Alina C. Gavra2011192
A Tribute to transversal expertise: What is the contribution of non-disciplinary experts to evaluation committees in academic programme evaluation in French-speaking Belgium?Denis Berthiaume, Audrey Van Ouytsel, Caty Duykaerts2015169
Academic staff evaluation at the Instituto Superior TecnicoPedro Lourtie2010203
Accreditation outcomes 2010-2015: which programmes fall short of expectations and whyCristina Sin, Orlanda Tavares, Alberto Amaral2015107
Accreditation Process in Kazakhstan: State Regulation, Procedures and ProspectsValikhan Bishimbayev, Kulyanda Nurasheva2012490
Accreditation, Regulation and Self Evaluation – a Game Theoretic ViewpointMichal Daloya, Dafna Beeri, Avner Halevy, 2014188
Addressing student-centred learning: are quality audits fit for purpose?Dietlinde Kastelliz, Friederike Leetz2014474
Addressing your objectives and ensuring a prosperous learning environmentIren Igesund, Bjørn-Anders Hind2012188
Aligning student-centered instructional design principles and quality assurance to foster continuous improvement of educational qualityJill Whittingham, Ineke Wolfhagen, Renée Stalmeijer, Diana Dolmans2014199
An analysis of the Quality Assurance Agencies activities across bordersMelinda Szabo2014217
An audit model in Croatia - A study based on a pilot project of three HEIsVesna Dodiković-Jurković, Višnja Petrović2008205
An audit process as a tool for quality assurance and enhancement at the University of HelsinkiAimo Virtanen, Helena Immonen2008267
An empirical study to strengthen the Quality Assurance System within Western Balkans’ HEIs and Quality Assurance Agencies.Ester Boldrini, György Bazsa2013153
An evaluation of the quality (assurance) evaluation. Case study: the University of BucharestSorin Costreie, Rodica Ianole, Raduca Dinescu2010484
An Exploration of the Competency Framework for External Quality Assurance PractitionersHuu Cuong Nguyen201699
An international approach to quality assurance of new providers in higher education: the CHEA Quality PlatformJudith Eaton, Stamenka Uvalic-Trumbic2014447
An overview of the Bologna Process 2016Lea Meister2016119
Analysing Implementation of the European Standards and Guidelines for Quality Assurance at Institutional Level: Outcomes of the IBAR projectDon F. Westerheijden, Jan Kohoutek2013157
Approaches to quality in professional higher educationStefan Delplace, Lucien Bollaert2014183
ARQATA: An International QA Development Project Joint Efforts in a Post-Soviet RegionRuben Topychan, Michèle Wera2013247
Assessment of Quality Cultures in Higher Education Institutions – First Results from the heiQUALITY Cultures ProjectChristine Sattler, Katja Götzen, Karlheinz Sonntag2013534
Assuring and enhancing teaching and learning through effective alignment of internal and external review methodsTina Harrison2014198
Assuring the quality of student support servicesTina Harrison2010387
AUDIT Programme: an Initiative to Promote Internal Quality Assurance Systems in Higher Education InstitutionsEduardo García, José Antonio Pérez, Sebastián Rodríguez, Caterina Cazalla, Miquel Vidal, Julio Abalde, Paula Ríos, Dolores Castro.2008414
Australia’s Higher Education Quality Framework – Components and Current ChallengesMark Hay, Rudolf Lidl20082014
Back to the future: Taking quality assurance to the next decadeJill Whittingham, Ineke Wolfhagen2015117
Balancing Quality Enhancement and Accountability - Reforming the Dutch and Flemish accreditation systemStephan van Galen, Mirjam Woutersen, Toon Martens, Hans de Jonge2009187
Benchmarking, an appropriate tool for decision-making and improving or just hype?Hilde Sels, Nine Hooge2012284
Bergthora Snaebjornsdottir’s (ESU) response to Lee Harvey’s key note speech - "Democratising quality" at the 3rd EQAF in Budapest, 20th – 22nd November 2008Bergthora Snaebjornsdottir2008232
Best practice in equality - Gender diversity as a major factor in Quality Management at the Leibniz Universität HannoverGabriele Diewald, Helga Gotzmann, Susanne Jaudzims2009143
Beyond processes: the role/contribution of a QA agency in developing national policy and standardsAnthony McClaran2010146
Big (and Small) Data Meets Quality AssuranceAnna Prades, Maribel Quirós, Maria Giné, Lorena Bernáldez2015185
Bologna and Quality Assurance -impact, interest and issues?Padraig Walsh201687
Bridging the loop, introducing professionalisation in Greek higher education management and beyondAntigoni Papadimitriou2010410
Building bridges for transferring what? Isomorphism vs. LegitimacySusanna Karakhanyan, Ruben Topchyan2010443
Building TrustSjur Bergan2011237
Building trust for sustainability: the academy vs. the stateMike Kuria2011167
Bureaucracy: the enemy of a quality cultureAngela Short20061830
Bureaucracy: the enemy of a quality culture - presentationAngela Short2006389
CAF and education, a tool for self-assessment and preparation of national quality agency evaluationChristine Defoin2010353
Can we make the bureaucracy of monitoring the quality of a university's learning and teaching more acceptable?Kath Hodgson2010205
Central or decentral? Tailored solutions for course evaluation as a tool for quality developmentPetra Pistor, Karl-Heinz Stammen, Michael Kerres2006425
Challenge of the appropriation of a "diversity-respectful" Quality management policy in a universitySandrine Canter, Laurence Rosier2009371
Challenges and Barriers to Assessing and Recognising Excellence in (Professional) Higher EducationAlexandre Wipf, Carol Hall, Linda Messas, Lars Ebert, Regitze Kristensen2015165
Challenging the system: envisioning the future of quality assuranceCristina-Ramona Fiț, Delia Gologan, Anca Prisăcariu2015128
Closing the gaps: next steps towards transparent, consistent and credible European quality assuranceAxel Aerden, Lukas Bischof2013170
Collaboration between student QA pools– Embedding improvement and enhancing quality of student QA pools in Austria, Germany and SwitzerlandThomas Bach, Melanie Gut, Silke Kern, Katharina Mahrt2016110
Combined internal and external systematic benchmarking as a fruitful tool for quality improvementMalin Östling2010186
Comparative study on external evaluations of a higher education institutionNagy Ladislau, Adriana Șerban, Monica Zaharie, Gherghin Gelu2013223
Comparing internal influential factors affecting accreditation processes in Dutch and Dutch-Caribbean universities: enablers and barriersSharine A. Isabella, Don F. Westerheijden2015197
Concept of Complex Quality Management in the HEI StrategyAndrás Gábor, József Temesi2008383
Conceptualising Student Engagement: A Co-creation PerspectiveTina Harrison, Hazel Marzetti2013448
Contribution and limits of IT based Student Evaluation of Teaching (SET): A case study at the IUT of the Université d’Auvergne, FranceNathalie Younes2006205
Creativity and Diversity: Challenges for quality assurance beyond 2010 - ‘Zen, Motorcycle Maintenance, and the Metaphysics of Quality’Rob Carmichael2009922
Creativity from diversity –strengthening internal quality culturesAndreas Raggautz, Oliver Vettori2009267
Criteria Identification for Study Program Quality Assessment and RankingDainis Dosbergs, Juris Borzovs2008311
Critical friends or independent critics? On trust relationships in external quality assurance in Flemish higher educationMieke Beckers, Dieter Cortvriendt, Patrick Van den Bosch2011195
Cross Border Quality Audit: The University of Graz ExperienceAndreas Raggautz2013246
Cross-Border External Quality Assurance: Practical Experiences and RecommendationsMichael Hofer, Christine Fahringer, Christine Abele, Susanne Klöpping, Thomas Rothenfluh, Anita Klöti, Olivier Binet2015121
Cross-border Higher Education in Dubai –the Power of PartnershipsNitesh Sughnani2015329
Cross-Border Partnership for Quality Enhancement in Higher Education: Achievements of the IUCEA/DAAD/HRK Quality Assurance Initiative for East AfricaMayunga H. H. Nkunya, Mike Kuria, Marc Wilde2013153
Cross-border Quality Assurance in the European Higher Education Area: New DevelopmentsEric Froment2013156
Crossing borders in quality management. Practical implications for the internationalisation of teaching and learning at Saarland UniversitySonja Schwarz, Katrin Vogel2010205
Cultural brokers and multilinguists: New roles for quality assurance professionals in the EHEAAndrée Sursock, Oliver Vettori2012249
Culture and Quality Assurance Approach: A Case Study of 360-Degree Feedback in ChinaLiu Xuanhui2011437
Dealing with engagement issues – an examination of professionals’ opinions on stakeholder involvement in quality assuranceOliver Vettori, Tia Loukkola2013143
Democratising qualityLee Harvey2008771
Developing a System of Quality Enhancement in a Post-Conflict University Environment – the Kosovo ExperienceLuan Ahma, Mimoza Ibrani2009273
Developing a „Cantus Firmus‟ in European QA by building bridges between national contexts and subject-specific European-level initiatives. Observations and experiences from the field of musicMartin Prchal, Linda Messas, Laura Beccari, Jeremy Cox, Hubert Eiholzer2010160
Developing engaging Quality Assurance policies – a practice-based case studyAnniina Wikman2016110
Developing internal QA mechanisms - Towards an East African Quality Assurance frameworkMayunga H.H. Nkunya, Stefan Bienefeld, Christoph Hansert20081070
Developing pedagogies as means for improving quality: Learning and Teaching as a European priorityThérèse Zhang201681
Developing pedagogies as means for improving quality: Learning and Teaching as a European priorityAgnieszka Mrozek201677
Developing the institutional process quality – the process accreditation approachStefanie Hofmann, Klaus D. Wolff2006258
Developing the institutional quality management system The case of the Corvinus University of BudapestIldikó Hrubos2008335
Development of teaching quality and teaching competences through a teaching portfolio – findings from a pilot project at the University of GrazGudrun Salmhofer, Lisa Scheer, 201672
Developments to encourage Quality Enhancement : a case studyKath Hodgson2008219
Dialectical reasoning around quality cultureDries Berings, Styn Grieten2012634
Dialog-based student feedback: formative approaches to evaluate academic teaching and as “crisis intervention”Maiken Bonnes, Christian Ganseuer, Hauke Sanders2014155
Diversity and culture as pull factors for successfully practiced quality standards in virtual higher, further education and scientific trainingsKathrin Wetzel, Marlen Arnold2014213
Diversity of HEIs missions in institutional audits: the FINHEEC experiencesRiitta Pyykkö2009209
Do EQA and Accreditation really make a difference in Flanders’ Higher Education?Patrick Van den Bosch, Dieter Cortvriendt, Daphne Carolus, Dries Froyen2012173
Does quality assurance reflect the social dimension of higher education?Anca Prisacariu, Emilia Todorova, Mahsood Shah2015258
Does Self Evaluation of Quality Contribute Towards the Instilling of Quality Culture in HEI's?Michal Daloya, Avner Halevy2013589
E-xcellence+: European wide introduction of QA in e-learning; a benchmarking approachGeorge Ubachs2008238
E-xcellence: Quality assurance in e-learning; a co-operational model between universities and QA-agenciesGeorge Ubachs, Fred Mulder2012197
Education leadership at study programme level – what does it mean and is it well defined?Berit Kjeldstad2011198
Eight Challenges for Institutions who Wish to Handle Teaching Competence as a Strategic Quality GoalMartin G. Erikson2015119
Embedding Equality and Diversity in the CurriculumPauline Hanesworth, Stephanie Millar2014203
Embedding graduate survey indicators into internal quality assurance systems. What can institutions learn from graduate surveys?Anna Prades2006488
Embedding Improvement through Student EngagementMaeve O’Riordan, David O’Sullivan, Tom Collins, Karena Maguire2016128
Employability at the Bologna studies – Perception of students and teachers from the University of RijekaAleksandra Deluka-Tibljaš, Duško Pavletić, Snježana Prijić-Samaržija2011225
Engagement, Empowerment, Ownership – How to nurture the Quality culture in higher educationAnca Greere, Catherine Riley2013285
Engaging students in QA: how to use “community organising” techniques in higher educationLukas Bischof2010277
Engaging Students in the Assurance and Enhancement of Teaching and LearningAndy Gibbs, Chris Ashton2006296
Enhancement of higher-education quality with a focus on the major stakeholdersNatalia Bukhshtaber2011293
Enhancement-led Visits to the faculties of the University of LjubljanaVanja Perovšek, Katja Kamšek2015133
Enhancing Education Quality Assurance Using Data Mining Case Study: Arab International University SystemsFaek Diko, Zaidoun Alzoabi, Mouhib Alnoukari2008961
Enhancing quality through student engagementEve Lewis2011193
Enhancing Quality: Fidelity and ContextRay Land2012172
Ensuring Student Engagement in Quality Arrangements has an Impact on the Student ExperienceEve Lewis, Megan McHaney2012156
EQA in the Light of the ESG 2015 - perspective of an agencyChristoph Grolimund2015139
EQANIE: Implementing a system of quality assurance for informatics higher educationHans-Ulrich Heiss, Frauke Muth2010238
EQAR & ACQUIN - Relevance of EQAR listing for the agency’s activitiesDorit Gerkens2009145
ESG in Nordic countriesTue Vinther-Jorgensen2007236
EUA Quality Culture ProjectAndrée Sursock2006338
EUA's Annual Review of RankingsAndrejs Rauhvargers2011241
Euro-Mediterranean perspectives on the complex shifts between external and internal QA of teaching and learning, at strategic and practical levels: Enhancing Quality Assurance Management (EQuAM) in Jordanian universitiesNick Harris, Nicolas Patrici, Abdullah Al-Zoubi, Mohammad Mismar, Bashar K. Hammad, Khaled M Gharaibeh, Rafael Llavori de Micheo2014154
European approach to the QA of joint programmesAchim Hopbach2015292
European QA in a Global Perspective: Holding on to Soft Power?Mala Singh2011214
European quality audits in comparison: Different approaches to institutional diversityAlexander Kohler, Sirpa Moitus2009229
European Quality Forum ConclusionsGeorg Winckler2006266
European Standards for Quality: Culture or management? Control or improvementJanja Komljenovič2006191
European Students’ Union QUEST for quality for students project outcomesLiliya Ivanova2012226
Evolution of the QA Culture at One UniversityDavid O’Sullivan2015244
Experiences gained from the implementation of Quality Management processes at a Greek higher education institutionPandelis Ipsilantis, Nikolaos Batis, Dimitris Kantas, Ioannis Papadopoulos, Panagiotis Trivellas2011362
Experiences with the Use of ISO 9001 to Comply with the European Standards and Guidelines in Three Spanish AgenciesSandra Marcos, Núria Comet, Luis Velón2009139
Exploring Learning OutcomesVolker Gehmlich2010372
Exploring the European Standards and Guidelines at Central and Eastern European QA AgenciesChristiana Rozsnyai2007349
External or internal quality assurance?Kath Hodgson2011327
External QA in light of the ESG 2015Colin Tück2015103
External QA moving across borders - QA agency’s experiences of a cross-national auditKirsi Hiltunen2013222
External quality assurance and accreditation: Is there still room to think outside the box?Evelyn Knoors2009375
External Quality Assurance as a means of building trust in higher education in the NetherlandsStephan van Galen2011231
External Quality Assurance in the EHEA: Quo Vadis? Reflections on functions, legitimacy and limitationsJon Haakstad2009203
External Quality Assurance Requirements and limitations; Some theses and questions for discussionJon Haakstad2006235
Faculty Audit at the University of Gothenburg –a model for continuous quality improvementBengt-Ove Boström, Malin Östling2009171
Flexibility through Learning Outcomes: Implications for Quality2008495
Focus Groups – proposing a new tool for empowering students in quality assuranceKarl Agius, Christian Hemmestad Bjerke2010153
Fostering Creativity in Higher Education: Inviting Students to ContributeJosep Grifoll, Albert Basart, Concepción Herruzo2009199
Fostering quality assurance partnerships between staff and students: creating leadership skills in student representativesJill RD Whittingham, Renée E Stalmeijer, Willem S de Grave2013197
Four Years of Experience Using Quality Assurance Systems: Lessons Learned from three InstitutionsPål Bakken, Ove Edvard Hatlevik2008686
From teaching assessment to formative learning assessmentMarta Pile, Isabel Gonçalves, Sofia Sá, João Ribeiro2014319
From teaching to learning: how quality assurance in UK higher education has responded to this shift by promoting a culture of enhancementElizabeth Halford, John Lea2014246
From ‘quality assurance of teaching’ to ‘quality enhancement of learning’: A conceptual contributionVidar Gynnild2014135
Future directions for the Scottish enhancement-led approach to qualityAlan Davidson2008675
Gathering student feedback: how does it make a difference?Tina Harrison2012218
Gender and Diversity as Structural Components of Quality in New (Engineering) Study ProgramsSusanne Ihsen, Isabel Beuter, Birgit Hanny2006274
Gender and Diversity as Structural Components of Quality in New (Engineering) Study Programs - presentationSusanne Ihsen, Isabel Beuter, Birgit Hanny2006652
Good practice in internal QA of joint programmes, based on the ESGEijaKujanpää, Ana Godonoga, Annika Sundbäck2016134
Governance and evaluation in the Italian University system: an analysis of the Italian experienceEliana Minelli, Gianfranco Rebora, Matteo Turri2008452
Governance Reform and ChangeChristine Musselin2008261
Graz Quality Management Model for UniversitiesGerald Gaberscik, Andreas Raggautz2008481
Greek quality assurance challenges beyond 2010Antigoni Papadimitriou, Don F. Westerheijden2009379
Higher Education and the Masses: An Outsider's Reflection about European Trends in Quality AssurancePedro Teixeira2009180
Higher Education Quality in Florence University: First Analysis of a Self-Assessment Model ImplementationMario Tucci, Luca Cellesi2006579
Higher Education Quality in Florence University: First Analysis of a Self-Assessment Model Implementation - presentationMario Tucci, Luca Cellesi2006527
HIS@TUM – Enhancing Quality of Service in Campus ManagementKai Wülbern2006226
HIS@TUM – Enhancing Quality of Service in Campus Management - presentationKai Wülbern2006278
How could quality assurance foster a shift towards student-centred learning?Praet, van de Velde, Dang, Foucart2015209
How do connotations of to learn and to teach influence learning and teaching?Andrea Trink2014171
How Does EXTERNAL Quality Assurance Make a Difference?Josep Grifoll Saurí, Theodor Leiber2012214
How does quality assurance make a difference? Summing up the 7th EQAFBjørn Stensaker2012249
How does the context influence IQA? A focus on factors that condition the variations of IQAMichaela Martin2016240
How does the Estonian system of quality assurance in higher education support teaching to learning paradigm shift based on the example of Estonian IT CollegeInga Vau, Merle Varendi2014181
How QA helps to promote students interests in RussiaPetr Timoshin2012197
How to Balance Stakeholders’ Expectations in External Quality Assurance? An Estonian case studyMaiki Udam2011184
How to change an external QA framework: exchanging good and bad practicesThérèse Zhang, Harald Scheuthle201578
How to escape from a vicious PDCA by returning to the basics of quality and by looking for strategies to ensure the enduring concern of the educational frontMarieke Janssen2011148
How to Evaluate Study Program Quality?Dainis Dosbergs2006292
How to forecast the future? - Different sources for gathering knowledge about the future needs of employers’ with regard to competencesDitte Strandbygaard, Merete Munk, Rikke Warming, Vibeke Fahlén2015243
How to implement a Quality Assurance model? – a concrete example of a policy for the quality work in the educational area at the University of AarhusSteffen Skovfoged2008320
How to make quality assurance processes more meaningful to teaching staff – a proposal from the field of musicMartin Prchal, Linda Messas2016236
How to support Quality through International Activities - Case studies from the field of higher music educationMartin Prchal, Linda Messas2015131
I Still Haven't Found What I'm Looking For: IUQB’s response to stakeholder demands for autonomy, accountability and accessibility through the Institutional Review of Irish Universities (IRIU) ProcessKaren Jones2011204
Impact of new standards on quality improvement of study programs in Bosnia and HerzegovinaDejan Bokonjić, Nenad Marković, Mitar Novaković, Stevan Trbojević, Radoslav Grujić, Darko Petković, Dino Mujkić2012204
Impact of Quality ProcessesBjorn Stensaker2006520
Implementation of Quality Management System according to ISO 9001 at VSB - Technical University of OstravaMilan Hutyra20062010
Implementation of Quality management system according to ISO 9001 at VSB – Technical University of Ostrava - presentationMilan Hutyra2006740
Implementation of the first national student engagement survey through partnership and collaborationSean O’Reilly, Kevin Donoghue, Muiris O’Connor, Jim Murray, Vivienne Patterson, Lewis Purser2014238
Implementing Quality Assurance at Galway-Mayo Institute of Technology (GMIT)Marion Coy2007398
Implementing quality assurance in doctoral education – a snapshotThomas Ekman Jørgensen2011441
Implementing Quality Management in an integrated European Master course. The case of EMQAL, an Erasmus Mundus Master CourseIsabel Cavaco2010190
Implementing tools at institutional level for quality assurance and quality enhancement - success factors/obstaclesBente Kristensen2007229
Improving stakeholder participation in quality assurance in higher education institutions – Sharing the best practicesMarianne Isola, Sari Ahvenlampi2013363
Indicators we live by? On the quantity-quality dilemmaJohan Falk2009138
Innovation, Learning and Quality Assurance - Mission Impossible?Bjørn Stensaker2009443
Institutional creativity – a challenge for a quality assurance system and its evaluation. A dialogue between an institution and an agency.Kari Kurkela, Marja-Liisa Saarilammi2009429
Institutional Integration of Quality Assurance & Enhancement in an Irish University ContextSarah Ingle2012198
Institutional Program Accreditation as a Force for Change in South Africa Higher Education InstitutionsJacob M Selesho2006726
Instruments for Raising Quality Culture in a Network of UniversitiesKarin Fischer-Bluhm2006416
Integrated Quality Management System at Tomsk Polytechnic UniversityAlexander Chuchalin, Alexander Zamyatin2008437
Integrating the student feedback in the faculty quality managementLiviu Ilies, Codruta Osoian, Monica Zaharie, Gelu Gherghin2009360
Intentional and Unintentional Consequences of EvaluationHenrik Toft Jensen2008435
Internal Institutional Diversity and Quality AssuranceHeinz Lechleiter2009203
Internal QA in an external audit cultureFiona Crozier2006319
Internal QA in the light of the ESG 2015Barbara Michalk, Bernhard Kernegger2015272
international & quality, a happy couple?Sijbolt Noorda2013187
International Accreditation — Effects of National and Cultural DifferencesAras Viligaila Vėbra, Harald Scheuthle2012223
International cooperation in discipline-specific quality assurance: NCPA-AEC joint accreditation of Russian higher music education programmesZhanna Kuzminykh, Linda Messas2012192
International Trends in Quality AssuranceDorte Kristofferson2008245
Introducing a new national QA system in Sweden. A discussion on opportunities and challengesBengt-Ove Boström, Åsa Kettis201696
Introductory SpeechFabio Mussi2007201
Is quality assurance leading to enhancement?Jethro Newton2012759
Issues in the protection of academic standards: Assuring quality assurance in asse ssmentAlison Kuiper2006561
Joint NARIC and ENQA Diploma Supplement ProjectGuy Aelterman, Susanna Kärki2008263
Key Considerations for Cross-Border Quality AssuranceAnna Gover, Paula Ranne, Melinda Szabo, Blazhe Todorovski, Alexandre Wipf201684
LanQuaAlison Dickens2010208
Learning for employability: Integrating employability into professional bachelor programmes and quality assurance in four higher education systemsRenze Kolster, Don F. Westerheijden, Mark Frederiks2014260
Learning OutcomesEtelka Tamminen Dahl2008369
Linking Quality Management with Mission and StrategyÖktem Vardar2006235
Linking Quality Management with Mission and Strategy - presentationÖktem Vardar2006164
Listening clients´ voices: a way to diversityHector Vazquez2009605
LO and Student Centred LearningRobert Santa2010166
Looking back – looking forward: Quality Assurance and the Bologna ProcessSybille Reichert2007304
Major findings and recommendations of the MAP-ESG projectFiona Crozier2011253
Meaning, motivation and learning: factors for educational quality at the Norwegian University of Science and TechnologyEli Fyhn Ullern2013181
Measuring Course Quality: Development of a Micro-Analysis ToolElka Walsh, Samantha Lenci, Sonja Chamberlin, Laurie Beatt201696
Need for stronger European QARobin Van Ijperen2010200
New International Policy Developments in QA: A risk based QA approachDorte Kristoffersen2012229
No shortcut to quality assurance. Theses from a sense-making perspectiveOliver Vettori, Manfred Lueger2010388
Nurturing a Quality Culture in Teaching and Learning - Dealing with ambivalences from an institutional perspectiveOliver Vettori2006303
NVAO’s Appreciative Approach, a new philosophy to strengthen internal and external quality assuranceAxel Aerden, Roxanne Figueroa Arriagada, Ann Verreth, Kristian Versluys201670
Obstacles to quality in higher education institutions: The views of academicsSónia Cardoso, Maria J. Rosa, Diana Dias2013181
On the way to mutual understanding: the terminology of quality assuranceJanet Bohrer, Fiona Crozier, Helka Kekäläinen2008162
On-Site Visit Interviews in External Quality Assurance Procedures – a Linguistic, Empirical ApproachFabienne Tissot, Stephanie Hering, Ulla Kleinberger2015125
Organizing Quality Assurance for Multiple Programs in a Decentralized Organizational Setting – the Case of Copenhagen Business SchoolOle Stenvinkel Nilsson2012199
ORPHEUS Consensus about Internal, External and International evaluation of PhD Programmes in Biomedicine and Health SciencesRoland Jonsson2012220
Participative Process Management as the Core Element of a Process-based Quality ManagementElke Sass, Johann Janssen2011163
Partners or counterparts? Student involvement in management and QA at Lund UniversityChristian Strahlman2010431
Peer Reviews in Higher Education InstitutionsRonny Heintze, Solveig Randhahn2013176
Perceptions of quality: NOKUT’s ‘quality barometers for higher education’ - 2010 and 2011Jon Haakstad2011174
Perpetual Improvement of Quality in Higher Education InstitutesAvner Halevy, Michal Daloya2008413
Plenary IV Janja Komljenovic2010276
Possible Developments for the European Register of quality assurance agencies ('Oxford-style debate')Colin Tück, Melinda Szabo201591
Practical look into the European Approach for the QA of JPPeter Elting201681
Presidents’ panel - EUA contributionJean-Marc Rapp2008207
Presidents’ panel – ENQA contributionBruno Curvale2008223
Presidents’ panel – ESU contributionLigia Deca2008220
Presidents’ panel – EURASHE contributionAndreas G. Orphanides2008202
Principles and recommendations regarding learning outcomes in accreditation procedures. A shared visionAxel Aerden, Gemma Rauret, Maria Becerro, Guy Aelterman, Herwig Patscheider, Inge Enroth, Laura Beccari, Marie-Jo Goedert, Mieczyslaw Socha2010202
Programme reviews in a newly merged institutionHeyster Geyser, Ina Pretorius2010474
Progress Report on Quality Assurance in Higher EducationRobin van IJperen2009260
Promoting cooperation and trust through external quality assurance reportsStephanie Hering, Maiki Udam2013203
Promoting quality enhancement through joint evaluation. A case study of the implementation of the second cycle in three Swedish universities with a view to quality enhancement and benchmarkingHanne Smidt, U. Dalnäs, Kristina Josefson, Maivor Sjölund2010218
Promotion of Quality Culture in International Cooperation with Special Focus on Joint ProgrammesAxel Hunger2006312
Putting Quality at the Centre of Quality Assurance - Where is the Centre?Marion Coy2011514
QA Conclusions from Electronic Database and Parallel Evaluation of Doctoral Schools in HungaryGyörgy Bazsa2008154
QA in PhD programmes: the importance of stating the obviousNele Bracke, Karen Vandevelde2015124
QA: Less Quality Assurance, more Questioning Assurance! Pleading for complexity, ruptures, and even some joy.Bernhard Kernegger2012365
QTIM&R: Quality Tools, Instruments, Methods and ResultsKHLim2012200
Quality - A Change Generator for Higher EducationGabriela M. Atanasiu2006465
Quality - A Change Generator for Higher Education - presentationGabriela M. Atanasiu2006415
Quality as Subjective ExperienceEnes Dedic2009212
Quality assessment of the doctoral programmes as a supplement of the institutional evaluation – Polish model and experienceMaciej Markowski2012287
Quality Assurance AlignmentPedro Lourtie2009491
Quality Assurance and the Bologna and Lisbon ObjectivesEric Froment2006593
Quality assurance and the learning journey: the value of monitoring progress for the student experienceKit Leighton-Kelly2012232
Quality Assurance and the Social Dimension: Exploring the role of QA agencies in access, retention and employabilityDavid Crosier2013234
Quality Assurance for Teaching and Learning: Evolution and RevolutionSarah Ingle2014244
Quality assurance frameworks in context: a diversified implementation of the ESG by various French-speaking quality assurance agenciesCaty Duykaerts, Geneviève Le Fort, Julien Lecocq, François Pernot, Julie Nolland201667
Quality Assurance in an International Higher Education Area. A case study approach and comparative analysis of six national higher education systemsAndrea Bernhard2011620
Quality assurance in HEIs' continuing education programmes in a European perspectiveAn Van der Auwera, Karolien Geens, Veerle Hulpiau, Jan Raeymaekers, Cinzia Castelluccio, Angela Ribeiro Cavazzuti2010249
Quality Assurance in Universities of applied SciencesSabine Ilger, Anna Koubek, Gudrun Posch-Frisee2006302
Quality Assurance in Universities of applied Sciences – Linking Higher Education with company structuresSabine Ilger, Anna Koubek, Gudrun Posch-Frisee2006475
Quality assurance of cross-border higher education – an increased burden or fruitful cooperation between regions? The European approachRafael Llavori2015157
Quality assurance of Lifelong Learning: can higher education benefit?Maarten Coertjens, Pieter-Jan Van de Velde2010170
Quality assurance of Lifelong Learning: can higher education benefit?Maarten Coertjens, Pieter-Jan Van de Velde2010173
Quality Assurance of Online, Open and Flexible Higher EducationAnthony F. Camilleri2014198
Quality Assurance on the Road: Finland and Austria in ComparisonAndrea Bernhard2008551
Quality Assurance Processes in European HEIsTia Loukkola2010204
Quality Assurance System to monitor the teaching and learning process at the University of AveiroIsabel Huet, Alberto Rafael, Nilza Costa, José Manuel Oliveira2010530
Quality Assurance, Theoretical Implications, and Practical Implementation: Quality versus Standards in the Case of SEEUZamir Dika, Bistra Netkova2006294
Quality Assurance, Theoretical Implications, and Practical Implementation: Quality versus Standards in the Case of SEEU - presentationZamir Dika2006366
Quality Assurance: A Departmental Administrator’s ViewAnne Craven2009163
Quality audit: Fit for what purpose?Jon Haakstad2014168
Quality audits – fit for purpose? Student-centred learning, teaching and assessment and external reviews of higher education institutions’ internal quality managementDietlinde Kastelliz, Friederike Leetz2014167
Quality Culture and Excellence in HE –Some Lessons learned from a Norwegian perspectiveOle-Jacob Skodvin201693
Quality Culture in higher education: from theory to practiceDries Berings, Zjef Beerten, Veerle Hulpiau, Piet Verhesschen2010601
Quality culture in research education and training, outside of traditional research-intensive university systems: A QA agency perspectivePeter J Cullen2006220
Quality culture, quality assurance and impact: Overview of discussionsLee Harvey20061063
Quality culture: embracing the academic community in a “creativity agenda”Valentina Oliveira, Ana Nunes de Almeida, Ana Almeida Pinheiro, Marta Pile2013173
Quality development in university continuing education programmesHans-Rudolf Frey, Rayk Sprecher2010207
Quality for Learning – Presentation of the EIT Quality Assurance and Learning Enhancement Model for Master and Doctoral Programmes and “The EIT Handbook”Lena Adamson2013344
Quality Hazards in the Learning Outcome ModelMartin G. Erikson, Malgorzata Erikson201666
Quality improvement in the Irish university sector through the implementation of recommendations arising from quality assurance reviews in individual Irish universities: a model for partnership between quality assurance agencies and higher education instiPadraig Walsh, Teresa Lee2006567
Quality in a heterogeneous institution - Quality assurance in doctoral education at the Freie Universität BerlinAlexander Rindfleisch2011192
Quality in Higher Education: Windowdressing activities, bureaucratic rituals and the struggle for qualifying individualsMats Alvesson2013242
Quality internship. Students’ self-assessment in their work-based learning experiencesRoberta Piazza, Simona Rizzari2014147
Quality management at Tomsk State University: Key processes and documentationGeorge Mayer, Andrey Babenko2006666
Quality Management in eLearning at FH JOANNEUM, University of Applied SciencesS. Gögele, J. Pauschenwein, I. Schinnerl2006278
Quality Management in eLearning at FH JOANNEUM, University of Applied Sciences - presentationIrmgard Schinnerl2006423
Quality Management System – a good aid in creating a new joint culture for merging universities: A case studySirpa Suntioinen, Kirsi Karjalainen2008263
Quality Management vs. Quality Control: Latest Developments in Estonian Higher EducationHeli Mattisen, Birgit Kuldvee20061756
Quality Management vs. Quality Control: Latest Developments in Estonian Higher Education - presentationHeli Mattisen2006615
Quality of academic staff in Portuguese higher education institutions: a risk management approachCláudia S. Sarrico, Alberto Amaral2013160
Quality procedures in European Higher Education: ‘Lessons’ from the ENQA 2008 survey and future directionsBožana Knežević, Tanel Sits2008235
Quality Reviews in Service and Support Units: Value Added?Hester Geyser, Dragana Weistra, Ina Pretorius2012361
Quality, transparency and enhancement in doctoral educationThomas Ekman Jørgensen2013238
Raising awareness of the quality teaching with students’ involvementHermina Pika Radmilovič, Rok Hržič2014204
Rankings and Institutional Strategies and ProcessesEllen Hazelkorn2014186
Reaching parts that other instruments can't touch? Quality assurance and the depth of reform through the Bologna processDon F. Westerheijden, Johanna Witte2010400
Recent European policy developments in quality assuranceAchim Hopbach2013369
Recent European policy developments in quality assuranceTia Loukkola2012234
Reflection on quality culture as a substantial element of quality management in higher educationDries Berings2009740
Reflections on the Forum (revised)Mantz Yorke2008229
Regaining Trust: is it possible?Alberto Amaral, Orlanda Tavares, Sónia Cardoso2011529
Research evaluation @ University of Graz - reality, burden or future prospect?Kathrin Maier, Andreas Raggautz, Wolfgang Weirer2016187
Review on the quality of teaching in higher education Case studies / good practice paperFabrice Henard2008380
Revising the learning outcomes debate in the context of student self- assessment of receptive and productive skillsBozana Knezevic2010421
Role of the CPU in enhancing quality culture in French universitiesFrançois le Poultier2007425
Roles of different actors in national quality assurance regimes: Who does what, and does it matter?Marita Hilliges, Åsa Kettis2013221
Sabotaging trust and managing distrust – an inventory of our best bad practicesBernhard Kernegger, Oliver Vettori2011188
Scotland’s Quality Enhancement Themes: a creative approach engaging the sector and embracing institutional diversityClaire Carney, Christine Macpherson2009238
Selecting and training students for the external review panels: the Romanian ExperienceTraian Brumă, Violeta Caragea2008450
Self-evaluation as an effective tool in establishing quality management at the University of HelsinkiAimo Virtanen, Nina Aremo2015133
Sharing Experiences and Good Practice in Collaborative ProvisionTina Harrison2009216
Small is (sometimes) beautiful: a case of Scotland and Montenegro - presentationCatherine Owen2016177
Small is (sometimes) beautiful: a case of Scotland and Montenegro - speechCatherine Owen2016121
SPEAQ Workshop: Practitioner-led quality assurance and enhancementJohn Canning, Ole Helmersen2012221
Specific questions and challenges faced by quality assurance in former Eastern bloc countriesRadu Mircea Damian, Ioan Curtu, Oana Sarbu, Mihai Marcu2010376
Stakeholders Participation in Revolutionary Development of the System of Quality of Education - Case Study of WULS-SGGW in PolandMariusz Maciejczak, Bogdan Klepacki, Marek S. Szyndel2013246
Standards of quality assurance: A closer look at some underlying principlesAndre Vyt2007233
Steering by engagement: Towards an integrated model for planning and evaluation in Higher Education InstitutesDeirdre Lillis2006224
Still Balancing Improvement and Accountability? External Quality Assurance in the Nordic Countries 1996-2006Bjorn Stensaker2006289
Strengthening trust and value in quality through institution-led internal reviewsTina Harrison, Linda Bruce2011143
Structure - focussed evaluation at the level of departments: The Frankfurt ModelBereiter-Hahn2006266
Student Feedback Gathered by the Trade Unions - Much Needed Perspective on Employability?Suvi Eriksson, Pirre Hyötynen, Jussi-Pekka Teini2014193
Student Participation in External Quality Assurance in FlandersJan Fabry2006193
Student Participation in External Quality Assurance in GermanyColin Tück2006221
Student Participation in External Quality Assurance in SloveniaSanja Brus2006226
Student Participation in Quality Processes: Strengths and challengesSanja Brus, Jan Fabry, Colin Tück2006303
Student satisfaction surveys as a quality enhancement tool: How many surveys and questions do we need?Stephan Hamberg, Marie-Louise Damen, Harry P. Andreassen, Stine Grønvold2016231
Student-centred learning (SCL) and quality education: The implementation of student-centred learning in quality assurance proceduresElisabeth Gehrke, Blazhe Todorovski2014198
Student-centred learning and quality education: the implementation of student-centred learning in quality assurance proceduresAsnate Kažoka, Erin Nordal2014154
Student-centred learning and quality in higher education: What? Why? How?Denis Berthiaume201673
Students as external evaluators in peer-review based EQA Five years of student participation in the Institutional Evaluation ProgrammeThérèse Zhang2013292
Students Creating ChangeJoseph Levell, Claire Thomson, Ruth Sayers, Jayne Mitchell2016242
Students of evaluation - Experiences of student experts in the evaluations of Finnish Higher Education Evaluation Council.Matti Kajaste2013329
Students' Course Evaluation. A Shift of Paradigm at University of LuxembourgElisa Mazzucato2014315
Students: full partners of institutional Quality at the University of Lausanne (UNIL)Sophie Fuhrimann, Mélanie Glayre, Véronique Kobel2015257
Students’ participation in the assessment of Portuguese higher education institutions: a contribution to its definitionSonia Cardoso, Sérgio Machado dos Santos, Alberto Amaral20100
Students’ QA Experiences: An introduction to the Institutional Audits and Programme AccreditationJuhana Harju2008362
Students’ role in quality enhancement – a reflection of functional stupidity or an implication of “Quality as Practice”?Hannele Keränen, Elina Holm2014156
Students’ view on the external evaluation process. Enhancing quality through student feedbackAnca Prisăcariu2011183
Supporting Quality in E-learningGeorge Ubachs2014189
Supporting the shift from teaching to learning in Professional Higher Education (PHE): examples from teacher and pharmacy educationCathal de Paor2014178
Systems, innovation and teamwork as a basis for TQM. Shared ownership to regenerate and IMPROVEPaul Garré, Hilde Sels2010210
Teaching Observation: Does it Develop Teaching? A Case Study from South East European University (SEEU)Heather Henshaw, Zamir Dika, Rufat Osmani, Alajdin Abazi2008267
TELOS - Teaching Evaluation, Learning Outcome SustainedBernhard Kernegger2009259
Ten Years of Quality Assurance with Students' Eyes – Taking Stock and Providing an OutlookBeate Treml, Asnate Kažoka2015112
The 'Q' word: What does it mean in your discipline?Helen Lockey2012249
The Actors’ Lenses: On understanding prevailing conditions for introducing quality assurance measures in an institutionIngrid Maria Hanken2008513
The Art of Programme Management – How to Balance Multiple Tasks and Conflicting Stakeholder InterestsSven Bislev, Jakob Ravn, Ole Stenvinkel Nilsson2011141
The challenge of writing competency-based learning outcomesAstrid Scholten, Jenneke Lokhoff2008350
The changing landscape of teaching and learningPhilippa Levy2014229
The Danish experience: An empirical study of the impact of accreditation on the quality work of higher education institutionsMartin Sørensen, Julia Salado-Rasmussen, Christian Moldt2012189
The Development of an Internal Quality Assurance Policy for Research at the University of CyprusElpida Keravnou-Papailiou2006618
The Development of an Internal Quality Assurance Policy for Research at the University of Cyprus - presentationElpida Keravnou-Papailiou2006933
The Docentia programme: an example of the development of practices in mutual recognition. Collaboration between QA agencies in SpainElvira Juarez Casalengua, Sonia Martin Cerro, Isabel Belmonte Otero2010165
The Effects of Quality Assurance in Universities: Empirical Evidence from three CasesJ. Huisman, G. Rebora, M. Turri2006599
The Emperor Has No Clothes? Rankings and the Shift from QA to World-Class ExcellenceEllen Hazelkorn2008420
The External Evaluation of the European Quality Assurance Register (EQAR) – Overview of ConclusionsLucien Bollaert, Colin Tück2011109
The Future of Quality Assurance to and after YerevanLucien Bollaert2015143
The Future of the Bologna ProcessLesley Wilson2008328
The Future Starts NowDerfel Owen2015290
The impact of internal quality assurance on teaching and learning in academics’ perceptionsOrlanda Tavares, Cristina Sin, Pedro Videira, Alberto Amaral2016308
The importance of quality assurance in the development of extra-occupational courses of studyKathrin Wetzel, Bernd Dobmann2013278
The Learning Paradox in Higher EducationMarieke Janssen2015144
The notion of training in quality assuranceBruno Curvale2010166
The POLITO-Q.A. FRAMEWORK : a possible genetic modification of internal Quality Assurance?Muzio M. Gola2009620
The potential impact of the internal service units on the quality culture in a higher education institution, and how to make optimal use of it.Dries Froyen, Luk Indesteege, Stefan Oeyen, Reinoud Vandervelden2013200
The Power of International Networks. How International Cooperation Enabled the Austrian Students’ Union (ÖH) to Establish a QA Students Experts’ PoolBeate Treml, Janine Wulz2013390
The practice of self-evaluation by 17 higher education institutions of Ile-de-FranceFabrice Hénard2006218
The Quality Audit as a Trigger for Change. A Case Study of Trustful Cooperation Between a Higher Education Institution and a Quality Assurance AgencyHarald Scheuthle, Karl Wilbers, Maria Wittmann2011201
The Quality Culture Paradox and its Implications – is there a Way Out?Vanja Perovšek2016115
The realization of Bologna Process in Russia: the appearance of independent quality assurance system.Yuri Rubin, Aleksey Belokopytov, Evgenia Gorlacheva2009397
The relationship between quality assurance and what students really know and can do after a period of study. Assessing achieved learning outcomes in an external quality assurance systemKarin Järplid Linde, Maria Sundkvist2012211
The relevance of international experts in capturing the national higher education context in institutional evaluationsGoran Dakovic, Tia Loukkola201664
The Research and Academic Staff commitment agreementFrancesc-Xavier Grau Vidal2006338
The role of the administrative staff in the internal quality assurance systems: the case of the state-funded universities in PolandAgnieszka Feliks-Długosz, Piotr Ciesielski2014217
The Scottish enhancement-led approachAlan Davidson2006240
The Scottish enhancement-led approach to quality - presentationAlan Davidson2006366
The transition to a level playing field in English Quality Assurance: does one size fit all?Paul Hazell2015123
The value of prognostics in quality assurance: Using student and graduate monitoring data for strategy developmentKarl Ledermüller, Oliver Vettori2015158
The Values of Quality (Assurance)Jeroen Huisman2015404
The ‘soft’ side of quality: positive effects of policy change in the Netherlands, a case studyEsther Jonker201670
The “integrated” evaluation process developed by AERES: how it works, its difficulties and benefitsJean-François Dhainaut, Claude Cassagne2010166
Thematic quality review as a supplement to departmental quality reviews: a case study within the Irish university systemHeinz Lechleiter2008197
To understand and successfully utilise the learning outcome in Higher Education, must we first destroy it?Ian Scott, Julian Martin2011197
To which extent can evaluation and accreditation cultures be combined? A recent collaboration between AEQES and CTI for the joint evaluation and accreditation of civil engineering programmes raises the issue.Teresa Sanchez Chaparro, Bernard Remaud, Caty Duykaerts, Marie Malmedy2013177
Toward a multi-perspective model of quality culture in Higher Education Institutions?G. Bendermacher, M. oude Egbrink, I. Wolfhagen, D. Dolmans2013235
Towards Institutional Accreditation: The Swiss Experience in external QARolf Heusser, Laura Beccari2008401
Tracking the development of a Quality Culture - Is the discourse translated into action?Jacques Lanarès2009677
Training of students as experts for external quality assurance – the Swiss experienceChristian Schneijderberg, Monika Risse2008276
Transitional Evaluation: A Special Case of External Evaluation of Higher Education in Estonia 2009-2011Hillar Bauman, Heli Mattisen2012188
Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education?Rolf Heusser, Tove Blytt Holmen, Oana Sarbu, Stephan van Galen, Gro Hanne Aas2011161
Trust through mistrust. Does the calibration of external QA matter for contributing to trust in higher education? (2)Rolf Heusser, Tove Blytt Holmen, Oana Sarbu, Stephan van Galen, Gro Hanne Aas2011124
Trusting the Foreigners: External quality assurance and minding the quality assurance gap in the provision of transnational educationTara Ryan2011134
Tutoring Support Office: Increasing Teacher – Student contact in Higher Education, Promoting a shift from Teaching to Learning?Isabel Gonçalves, Ana Lucas, Gonçalo Moura, Pedro Sereno2014213
Twenty years of trying to make sense of QA: the misalignment of QA with institutional quality frameworks and quality cultureLee Harvey2010341
Universities and Rankings – the multi-purpose gameOliver Vettori2008546
University governance and quality assurance: what is at stake?Fabrice Hénard, Alexander Mitterle2010864
Update on the European Quality Assurance Register for Higher Education (EQAR)Bryan MacMahon2008196
Use and Impact of Academic Quality Improvement Systems: Accelerating Improvement Centrally While Encouraging the Diversity of InstitutionsKim K. Bender2009369
Using ESG 2015 to develop a national quality culture for further and higher education in a post-colonial micro-state: MaltaSandro Spiteri2015170
Using the course syllabus to document the quality of teaching and identifying its most useful items according to the studentsLaurent Leduc2011362
Using the ESGLee Harvey2007197
Valuing the Student Voice – Evidence from the UKRuth Williams2008205
Welcome AddressRenato Guarini2007243
What Can We Do with Industrial Quality Assurance Models in Higher Education?Don F. Westerheijden2007276
What do the indicators tell?Jon Haakstad2015127
What is quality?Jethro Newton20061034
What knowledge, skills, and values should evaluation experts hold?Denis Berthiaume, CatyDuykaerts201660
What we tell each other about ‘quality’ and ‘trust’: Analysis and discussion of the EQAF 2011 contributionsHeinz Lechleiter2011274
What’s new in Europe?Fernando Galán Palomares, Tia Loukkola2014209
Where have all the students gone? Measuring the Output of Higher Education and relating it to Student Feedback MeasuresDennis Mocigemba, Johann Pixner2008472
Why respecting diversity and creativity is essential in quality assurance and accreditation processes – observations and experiences in the field of musicLinda Messas, Martin Prchal2009371
Working together for enhancement-led and voluntary institutional quality auditChristian Stråhlman, Bengt-Ove Boström2013343
Working together for quality teacher education in FlandersPieter-Jan Van de Velde, Chara Baeyens, Andreas Smets, Maria Weymans2013382
Working together: students as partners. Student engagement and representation across the quality agendaKit Leighton-Kelly, Sam Jones2013222
Yes, There is Impact. But is it Positive, Negative or "None of the Above"? The case of Faculty of Sciences and Faculty of Biosciences of the University Autonoma de BarcelonaAnna Prades, Susana Segura, Núria Marzo2013166
Zen and the art of risk assessment: what are the implications of a system of risk- based quality assurance for higher education in England?Alex Griffiths, Elizabeth Halford2015228
“Horton Hears A Who” Listening to the student voiceKatie Akerman2009239