A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education

Manual-IQA-2014_coverEURASHE has focused in the past years on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process, this is especially true when considering the need for such support in the area of quality assurance and quality management. To achieve this, next to three hands-on seminars on internal quality assurance in 2012, 2013 and 2014, Lucien Bollaert, recognised expert in European quality assurance, has developed with the support of EURASHE’s working group on quality assurance A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education.

This publication is meant to be an inspirational guidebook with fundamental issues and clarifications next to good practices and also with warnings of possible pitfalls to explore internal quality assurance. It will serve as a basis for the discussions in the seminar on ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’ is a 2-day event focusing on the management of quality (assurance) in higher education institutions in Vilnius (Lithuania) on 3-4 December 2014.

Underneath are further information on:

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Following are EURASHE news items related to the publication:

  • EURASHE_logo EURASHE 2016 work programme 27/11/2015 - In 2016 EURASHE will continue to address its 4 thematic areas; the 2016 work programme comprises: Mission of professional higher education Our 26th Annual Conference organised on 21-22 April in Belgrade (Serbia) will be our main event of the year, focusing on the new modes of cooperation between professional higher education and the world of […]
  • Lucien_Bollaert_BE Lucien Bollaert’s webinar on Quality Assurance 19/10/2015 - Lucien Bollaert will be speaking on ‘Quality, Quality Assurance and Quality Culture in Higher Education’ during ECA’s second webinar. The webinar is interactive (with a chat box allowing questions) and will be broadcast on Tuesday 20 October 2015 at 15.00 CET. Lucien Bollaert is member of the executive board of the Accreditation Organisation of the […]
  • Manual-IQA-2014_cover A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education 21/10/2014 - EURASHE has focused in the past years on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process, this is especially true when considering the need for such support in the area of quality assurance and quality management. To achieve this, next to […]
  • vilnius_3 How to Manage Quality in (Professional) Higher Education? – A Practical Approach: Join us in Vilnius (Lithuania) on 3-4 December 2014 13/10/2014 - The seminar on ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’ is a 2-day event focusing on the management of quality (assurance) in higher education institutions organised in Vilnius (Lithuania) on 3-4 December 2014. It is intended to inspire institutional management, as well as staff members, and all stakeholders (e.g. students, […]
A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education

This publication is meant to be an inspirational guidebook with fundamental issues and clarifications next to good practices and also with warnings of possible pitfalls to explore internal quality assurance.

The Manual’s ISBN is 978-3-8183-0721-9.

Following is the table of contents:

 

Foreword by Professor Andreas G. Orphanides, President of EURASHE

Foreword by Professor Bjørn Stensaker

Introduction

1. What is Quality? Trying to Define Quality

2. Quality of What? (1)

2.1. Trying to Define Higher Education

2.2. Trying to Define Professional-Oriented Higher Education

2.2.a. Teaching and Learning in PHE

2.2.b. Research in PHE

2.2.c. PHE and Innovation

2.2.d. Social Services in or Impact of PHE

2.2.e. Conclusions: PHE Features

3. Quality and Quality Assurance

4. Quality Assurance Models and their Underlying Principles and Values

5. Quality Assurance Methodology and Tools

6. Quality (Management) Development Phases

7. Quality Assurance Standards, Indicators and Criteria

8. Quality Assurance in Higher Education and European Standards and Guidelines

9. Internal Quality Assurance and External Quality Assurance, Audit and Assessment

10. Quality of What? (2) Quality Assurance and Institutional Vision, Mission and Strategy

11. Quality of What? (3) Quality Assurance of Education, Research, Social Services or All?

12. Quality for and by Whom? Who are the Stakeholders of Quality?

13. Quality Assurance, Qualifications, Qualifications Frameworks and Learning Outcomes

14. Learning Outcomes, Competences, Aims, Objectives and Assessment

15. Quality Assurance Procedures, Manuals, Labels, Sector and Subject-Specific Quality Assurance

16. Quality Assurance and Transparency: Rankings and Classification Instruments

17. Quality, Quality Assurance and Quality Culture

18. Conclusions and Essential Recommendations

Annex 1 Selected Bibliography and Further Reading

Annex 2 Acronyms and Abbreviations

Annex 3 EURASHE Policy Paper on Quality Assurance and Transparency Tools (2012)

Following are further information on the author, Lucien Bollaert:

  • Lucien_Bollaert_BE Lucien Bollaert - Lucien Bollaert was between 2009 and 2015 member of the executive board of the Accreditation Organisation of the Netherlands and Flanders (NVAO). In June 2012 he was elected as member of the management group of the European Consortium for Accreditation (ECA). Before this he was acting general director and director of education and research at […]

 

EURASHE is the sponsor of the Manual, and its working group on quality of higher education contributed to the development of the Manual:

  • EURASHE_block European Association of Institutions in Higher Education (EURASHE) - EURASHE is the European Association of Institutions in Higher Education that offer professionally orientated programmes and are engaged in applied and profession-related research within the Bologna cycles. EURASHE represents univerisities of applied sciences and university colleges; other members of EURASHE are national and sectorial associations of higher education institutions, and other individual institutions, such as universities.
The Manual will be officially presented in EURASHE’s Seminar on QA in Vilnius (Lithuania) on 3-4 December 2014. Orders are now open.

Orders are now open here! The price is set at 39 EUR. Members of EURASHE will benefit from a reduced rate of 19 EUR.

Order here!

EURASHE is organising a Seminar on Quality Assurance (QA) titled ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’ in Vilvnius (Lithuania) on 3-4 December 2014, where the Manual will be officially presented.

Each participant will receive a free copy of the Manual for IQA.

Underneath are further information on the seminar:

  • vilnius_3 Seminar on QA – Vilnius 2014 - EURASHE organised a Seminar on Quality Assurance (QA) titled ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach‘ in Vilnius (Lithuania) on 3-4 December 2014. It is organised by EURASHE, the Rectors’ Conference of Lithuanian University Colleges (LKDK), and Vilniaus Kolegija/University of Applied Sciences (VIKO). Underneath are further information on: (Photograph: CC by-nc-nd […]