A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education

Manual-IQA-2014_coverEURASHE has focused in the past years on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process, this is especially true when considering the need for such support in the area of quality assurance and quality management. To achieve this, next to three hands-on seminars on internal quality assurance in 2012, 2013 and 2014, Lucien Bollaert, recognised expert in European quality assurance, has developed with the support of EURASHE’s working group on quality assurance A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education.

This publication is meant to be an inspirational guidebook with fundamental issues and clarifications next to good practices and also with warnings of possible pitfalls to explore internal quality assurance. It served as a basis for the discussions in the seminar on ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’, which was a 2-day event focusing on the management of quality (assurance) in higher education institutions in Vilnius (Lithuania) on 3-4 December 2014. It will also be used in the seminar on ‘Managing your institution’s quality with the latest practices and policies’ organised in Brussels (Belgium) on 6-7 February 2017.

 

EURASHE has recently published the second edition of Lucien Bollaert’s book, titled “A Manual for Internal Quality Assurance in Higher Education. Looking for a new quality in HE in a new world”

Find out more information and order the second edition here.

 


Following are EURASHE news items related to the publication:

  • Managing your institution’s quality with the latest practices and policies: Join us in Brussels (Belgium) on 6-7 February 2017 6/10/2016- EURASHE is announcing the organisation of a seminar on quality assurance with the Belgian Academie de Recherche et d’Enseignement Superieur (ARES) in Brussels (Belgium) on 6-7 February 2017. This 2-half-days... Read more
  • EURASHE 2016 work programme 27/11/2015- In 2016 EURASHE will continue to address its 4 thematic areas; the 2016 work programme comprises: Mission of professional higher education Our 26th Annual Conference organised on 21-22 April in... Read more
  • Lucien Bollaert’s webinar on Quality Assurance 19/10/2015- Lucien Bollaert will be speaking on ‘Quality, Quality Assurance and Quality Culture in Higher Education’ during ECA’s second webinar. The webinar is interactive (with a chat box allowing questions) and... Read more
  • A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education 21/10/2014- EURASHE has focused in the past years on providing hands-on support to its member institutions and other higher education institutions in implementing the priority areas of the Bologna reform process,... Read more
  • How to Manage Quality in (Professional) Higher Education? – A Practical Approach: Join us in Vilnius (Lithuania) on 3-4 December 2014 13/10/2014- The seminar on ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’ is a 2-day event focusing on the management of quality (assurance) in higher education institutions... Read more
  • A Manual for Internal Quality Assurance in Higher Education – with a special focus on professional higher education

    This publication is meant to be an inspirational guidebook with fundamental issues and clarifications next to good practices and also with warnings of possible pitfalls to explore internal quality assurance.

    The Manual’s ISBN is 978-3-8183-0721-9.

    Following is the table of contents:

     

    Foreword by Professor Andreas G. Orphanides, President of EURASHE

    Foreword by Professor Bjørn Stensaker

    Introduction

    1. What is Quality? Trying to Define Quality

    2. Quality of What? (1)

    2.1. Trying to Define Higher Education

    2.2. Trying to Define Professional-Oriented Higher Education

    2.2.a. Teaching and Learning in PHE

    2.2.b. Research in PHE

    2.2.c. PHE and Innovation

    2.2.d. Social Services in or Impact of PHE

    2.2.e. Conclusions: PHE Features

    3. Quality and Quality Assurance

    4. Quality Assurance Models and their Underlying Principles and Values

    5. Quality Assurance Methodology and Tools

    6. Quality (Management) Development Phases

    7. Quality Assurance Standards, Indicators and Criteria

    8. Quality Assurance in Higher Education and European Standards and Guidelines

    9. Internal Quality Assurance and External Quality Assurance, Audit and Assessment

    10. Quality of What? (2) Quality Assurance and Institutional Vision, Mission and Strategy

    11. Quality of What? (3) Quality Assurance of Education, Research, Social Services or All?

    12. Quality for and by Whom? Who are the Stakeholders of Quality?

    13. Quality Assurance, Qualifications, Qualifications Frameworks and Learning Outcomes

    14. Learning Outcomes, Competences, Aims, Objectives and Assessment

    15. Quality Assurance Procedures, Manuals, Labels, Sector and Subject-Specific Quality Assurance

    16. Quality Assurance and Transparency: Rankings and Classification Instruments

    17. Quality, Quality Assurance and Quality Culture

    18. Conclusions and Essential Recommendations

    Annex 1 Selected Bibliography and Further Reading

    Annex 2 Acronyms and Abbreviations

    Annex 3 EURASHE Policy Paper on Quality Assurance and Transparency Tools (2012)

    Following are further information on the author, Lucien Bollaert:

  • Lucien Bollaert- Lucien Bollaert is an independent international QA expert,keynote speaker at many conferences on QA, author of peer-reviewed articles and visiting professor in New York, Brussels and Antwerp. He is member... Read more
  •  

    EURASHE is the sponsor of the Manual, and its working group on quality of higher education contributed to the development of the Manual:

  • European Association of Institutions in Higher Education (EURASHE)- EURASHE is the European Association of Institutions in Higher Education that offer professionally orientated programmes and are engaged in applied research within the Bologna cycles. EURASHE represents universities of applied sciences... Read more
  • EURASHE working group on Quality of Higher Education- EURASHE has established its Working group on Quality of Higher Education to coordinate its activities in this area. Underneath are further information on the working group:
  • EURASHE organised a seminar on quality assurance (QA) titled ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach’ in Vilvnius (Lithuania) on 3-4 December 2014, where the Manual was officially presented.

    Each participant received a free copy of the Manual for IQA.

    Underneath are further information on the seminar:

  • Seminar on QA – Vilnius 2014- EURASHE organised a Seminar on Quality Assurance (QA) titled ‘How to Manage Quality in (Professional) Higher Education? – A Practical Approach‘ in Vilnius (Lithuania) on 3-4 December 2014. It is... Read more
  • EURASHE is organising a seminar on quality assurance (QA) titled ‘Managing your institution’s quality with the latest practices and policies’ in Brussels (Belgium) on 6-7 February 2017.

    Each participant will receive a free copy of the Manual for IQA.

    Underneath are further information on the seminar:

  • Seminar on QA – Brussels 2017- EURASHE organised a seminar on quality assurance (QA) titled ‘Managing your institution’s quality with the latest practices and policies‘ in Brussels (Belgium) on 6-7 February 2017. It is jointly organised by... Read more